Serving Twin Lake, MI and surrounding areas
Approved
In business since 1995
Free estimates
Credit card accepted
"I found a company that could install in 2 days and offered a better product."

Serving Twin Lake, MI and surrounding areas
Approved
In business since 1995
Free estimates
Credit card accepted
"I found a company that could install in 2 days and offered a better product."

Serving Twin Lake, MI and surrounding areas
In business since 2010
Emergency services offered
Credit card accepted
"Sooo....first, Jim is a very nice guy. However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome. My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up. Jim took my call while in Tennessee and suggested how to fix the system. For this I am very grateful.
What happened next was I had him come and check my computer to make sure everything was working properly. He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50. He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB. He said he could install it for me for (including the RAM) for about $160. We met the following weekend for the handoff and he loaded Window 7. When I received the call it was ready, the bill was $227.50. I was surprised that is was $70 more than quoted, but paid it anyways. When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60. I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM. He did so and the following weekend was supposed to install it. Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me. When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max. If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit. He did not do that. He is supposed to refund my $60 this next weekend.
I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience. Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly. I think if he had taken that approach, it might've been a better experience. So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM. Basically, the last step which cost me almost $300 was not necessary. If you need something simple done like coming back from a system crash, he would be okay to use. Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.
UPDATE: After posting this review, I received a number of text messages from Jim commenting on the bad review. I understand he is upset, but harassing someone about a review is not a good way to go. My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."



Serving Twin Lake, MI and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"The installation went well. Chris was pleasant, professional and did a very neat job. They did a thorough cleanup. I was very happy with the results and would definitely recommend the company.
"

Serving Twin Lake, MI and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"Installer was prompt and professional."

Serving Twin Lake, MI and surrounding areas
In business since 1999
Free estimates
Emergency services offered
"Prompt, very efficient, The techs kept me informed all the way. The repair tech let me know the A/C was working but gave me the option for a new on based on age of the unit which I took. The salesman took the time gave me options and again let me decide what I wanted to do. The installation took longer than we anticipated but the work was done correctly and completely when he left."



Serving Twin Lake, MI and surrounding areas
In business since 2019
Free estimates
Emergency services offered
"I would highly recommend this company they did a great job, cleaning my air ducts very professional and very good team of workers."





+5

Serving Twin Lake, MI and surrounding areas
In business since 1988
Emergency services offered
Credit card accepted
"Bob was excellent! He did everything from replacing the door (which needed to be cut down to size) to stabilizing two stair rails to installing woodwork. He hung several heavy objects for me in the living room and moved the toilet so that I could finish papering the bathroom. When he replaced it, he did a proper job of re-installing it - something the floor installers did NOT do.
Bob did a terrific job on everything. He is very skilled and can repair just about anything that needs it. He was prompt and handled everything (even unexpected problems with the door frame) with ease. I will definitely hire him again!
"





+5

Serving Twin Lake, MI and surrounding areas
In business since 1971
Credit card accepted
"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."





+2
Serving Twin Lake, MI and surrounding areas
In business since 2023
Free estimates
Emergency services offered
We specialize in handyman services, home repairs, tree services, junk removal, landscaping, leaf removal "FALL CLEAN UP \nWE PRETTY MUCH DO ABOUT ANYTHING YOU'LL ASK OF US DON'T BE HESITANT TO CALL WE DON'T CARE IF IT'S MIDNIGHT IF THERE'S A JOB THAT NEEDS DONE GIVE US A CALL WE'RE AVAILABLE 24/7 FOR ANYTHING YOU MAY NEED!!!





+42
Serving Twin Lake, MI and surrounding areas
In business since 2011
Emergency services offered
Credit card accepted
I service residential and commercial heating and cooling. I also work on commercial refrigeration. I also install new water heaters. I install gas piping.\nI am licensed and insured.
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