Serving Unionville, MD and surrounding areas
In business since 2006
Free estimates
Emergency services offered
"mail.We originally contacted the contractor near the end of April since my wife and I wanted to get some stumps removed from our back yard and to replace the fence. We were also wondering if we needed to get the large spruce tree at the front of the house cut down since it was leaning and shedding alot of needles. Ben came out and gave us an estimate for removing the tree, grinding and removing the stumps in the yard, taking down the fence, and grading the sloping back yard, which is what we also wanted.
The quote we received was complete, and stated that it was good for 60 days. Well, work ramped up, and we weren't able to get fence quotes as well as a boundary survey completed until mid to late June after we came back from vacation.At that point, we had decided to leave the tree alone, since we were told it was healthy and not a danger. We also found a fence company we were comfortable working with.
Two days after the 60 days was up, I both telephoned and emailed the company with a revison of the original quote (minus the tree removal) and said that I hoped that that quote was still good, and that we would like to get the work done within two weeks to coordinate with the fence contractor.
I didn't get any response, so I again left a voice mail.
I understand that it is a small family-owned business, but I would hope that someone would check both email and voice messages at least once a day. Email is great, but it still doesn't beat the personal touch of a real person's voice on the phone.
I'd still like to hire them, and I know that I let time pass before deciding to hire them, but I would appreciate some contact, please.
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