Get matched with top tankless water heater installers in Upper-fairmount, MD

"It went amazing. Paid the extra bucks for emergency service, because of our smallish waterfall, looking leak, sprouting from a bathroom pipe, enough to puddle water onto our basement/laundry room floor. Initially, spoke to Chris, who was pleasant and upfront with the per hour fees, for emergency services. He sent us Tim, who was hesitant at first, due to the location of the leak, but his experience and knowledge, enabled him to decipher the location of our leak and fix it. A quick trip to Lowes, where he promptly returned and in 90 minutes, the job was done. A week later and the valve is bone dry. Yay!!!"

"They demonstrated excellence in understanding the need, responsiveness, communicating every action to be taken ahead of time, calculating a fair estimate, explaining options for replacement, timeliness, and exceeding all expectations. Our technician, Zach Womer was outstanding in diagnosing the issues with my water heater, recommending replacements by listing the strengths and limitations of each choice, explaining the installation, confirming the availability of the replacement, estimating installation timing accurately, completing the job thoroughly and neatly, and most of all always staying in touch including after the services were provided. Poseidon and Zach are outstanding and deserving of customers' confidence."

"Albout 14 units replaced but there were some issues with cabinets that had to be repaired since the employee damaged the doors. The damaged was repaired. There was a clall back on several of the heaters but that was a function of the heater manufacturer. These items were addressed and put in working order. There was some concern that the heaters were seconds but we were assured that this was not the case. I think the job was too large and smaller jobs will be handled apropriately


"

"Troubleshooted and fixed quite fast. Will likely have back to install some fans."

Advance Heat & Air is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"The yearly service works out to be $50 a month. We've had two water heaters replaced through them because of a fault in them. They're usually very responsive. I like that I can request the service online. The only thing is, I wish that there was a better avenue for emergency services. If something doesn't work right away usually it takes a couple of days to get someone out and sometimes you can't wait two days without water."

"We had minor leaks caused by the recent rains and strong winds.  
Mr. Nooney came to look at the problem within two days of our first contact. He discussed
all the possible causes, and said he would not be able to determine exactly how
much work was needed until he began the work. He scheduled us for just over one
week later.
 
He and his crew arrived as promised and began to investigate two potential trouble spots.  One area was benign while the second required attention.  The roofing around fireplace chimney was improperly installed.  Jon and
his crew diagnosed the problem, installed new flashing and replaced both the tar paper and shingles in the affected area. 
The entire cost was under $400. 
The area was left neat and all debris was cleared.
 
"

20+ years experience\nhigh school\nvocational center

At Benjamin Franklin Plumbing, we value our customers and pride ourselves on complete satisfaction! We believe that our customers' time is valuable and pledge to offer prompt, reliable service that gets the job done. Our plumbing services, including our maintenance and repair services, are backed by our guarantee that when customers call on us, they get accurate results and peace of mind. We pride ourselves on our on-time guarantee, skilled professionals, clean and friendly technicians and straight-forward pricing. You are our number one priority, and we are determined to provide an experience that exceeds your expectations and solves your plumbing problems.