Get matched with top grout: replace or repairers in Upper-fairmount, MD

"I honestly am not sure whether Busy Bees merits a B or a D-, as I don't know much about how these services normally work. So I will tell the story, and you can decide. I made the appointment to have my vents cleaned because I purchased a Groupon for the service. The appointment was for 10:00. Busy Bees (Anthony) called around 10:00 to let me know he was running late. I had scheduled two other workers for the same day (so that I would only have to take one day off work), so this meant he would be bumping into another contractor, but we managed to work around it. When he arrived, Anthony informed me that the Groupon wouldn't really cover what I needed, which was some sort of power wash through the whole system. He pointed out the brick dust in my vents. It felt a little like a bait and switch, but the brick dust was apparent and I have no idea how one goes about cleaning such a system, so I agreed. I have never priced this service, but the price did--and does--seem reasonable. Anthony and his son were very friendly and worked with me to try to find a way to perform the service without letting my cats escape (the front door had to be propped open). They were efficient and seemed to do the job pretty quickly. When they left, I was tied up with another worker, so it wasn't until everyone was gone that I walked around the house and discovered that most of the vent covers had not been replaced. One was dangling from the ceiling from one screw, ready to fall on my head. I got a screwdriver and went around the house and put the vent covers back on. The next time I turned the heat on--a couple weeks later, as it was still warm when Busy Bees did the work--I heard a loud rattling noise. I determined that it was coming from one of the vents. I took off the cover and fished around and tried to figure out what the problem was, but I could not. So I called Anthony, who said he would call me back and make an appointment. I waited a week and called again; apparently he had forgotten, but he did schedule an appointment with me right then--and he agreed to a morning appointment so I wouldn't have to miss too much work. He moved another appointment so that he could arrive at 9:00 AM. Ironically, though, when 9:00 the day of the appointment arrived, no Anthony. I waited for about half an hour and then called. Apparently I had been left off the schedule. He did then come over as quickly as he could and was apologetic (but of course, I still missed half a day of work). He and his son checked out the rattling noise and decided it was coming from the third floor vent--and that they were not responsible. The only diagnosis he could make was that the air pressure was so much better now that the system was clean that the air was now moving some loose object that was already there. The only way to get the noise to stop is to leave the vent wide open, which means that all the heat shoots straight up to the third floor, where it's much too hot, and the rest of the house remains cold (anyone with a three-story row home will understand). Or I have to put up with the rattling noise, which is what I do. So overall, I'm quite sorry that I paid nearly $300 to have my heating system work less well than it did before. Is is Busy Bees' fault? And were they running a scam with the Groupon, using it to get a foot in the door and then sell more expensive services? Or is Anthony an honest man, and I just had a bad experience? You'll have to read other reviews and decide for yourselves. Even if he's honest, though, the service still rates a low B at best.

Update: The banging/rattling noise finally stopped on its own, so I'm going to up my overall grade to a "B," as I can finally use my HVAC again without being driven insane by the noise. Apparently whatever happened, it wasn't permanent damage."

"George and his crew did an outstanding job! They were prompt, courteous, professional and really seemed to enjoy their work. George came to meet with us to estimate the work and provided us a quote within 1 business day. From estimate to completion, the team completed the job in 5 business days.
After day 1 we didn't like one of the colors we had chosen after seeing it on the walls. We talked with George about it and he was very accommodating, and just wanted to make sure we would be happy with the final results. This was a big change, but George only charged us for the cost of replacing the paint.
Overall, we were extremely happy with the quality of the work and would highly recommend George's painting to others!
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"We have a lot of carpet that need to be cleaned and stretched and I cannot sing enough praise for All American. They were thorough, didn't cut any corners, and got the job quickly for how much work/furniture needed to be shuffled around. Highly recommend them and I would use them again without a second thought."

"I am so lucky to work with Mr. Murat and his crew to renew my kitchen, bathroom. It was great experience, they showed professionalism the moment they got into my house. Very responsive, delivered as promised. They also did couple extra work with no charge even it was not included in initial estimate. To be honest, things went better then my expectations. We also continued living in the house while construction happening. Me and wife thought it would be a nightmare but they collaborated very well and we did not have any major issues. Definitely would suggest working with him. Hope he will be around if I would need any other help..."

"It could not have gone better! The work was performed quickly and efficiently and the (inevitable) unplanned bits were handled smoothly and co-operatively. I have to say that I have never seen two people work so long and hard! They protected everything to the best of their ability but of course there was some dust on the walls. To be honest I thought the whole process was going to be much much worse. the worst bit was moving the furniture in advance, which I had elected to do. Way to go Angel and team!
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"The sales person, Suzy, described their process, (which turned out to be mostly accurate), and suggested materials, which I chose (which turned out to mostly the ones available). The linoleum I chose did not look much like the picture she showed from the Web, but it's OK. There was a bit more time than promised between her visit and the call from the office, but not much. My construction manager was Jason, and he was here every day and made sure that all worked well. Ryan was my installer. Everything is wonderful; the cabinets are great and the installed tile is really striking. Ryan cleaned up every day, came promptly, and did excellent work. The only negative things are that the cabinets (by Wolf) have "moveable" shelves that are so hard to move that each one takes about 10 minutes of sweat-inducing strain to unfasten. They want their shelves to be sturdy, and they could accomplish that with the same system, but make the shelves about 1/8 of an inch shorter. Also some quarter round still needs to be put in the closet. One of the electrical outlets took some adjusting because it was set too deep. Remodel USA will do the kitchen etc, but does not paint, so we spent a fair amount of time cleaning, priming, and repainting the walls and some woodwork. I worked on some other parts that were difficult (electrical and heating), but that is because it's an old house."

"not to good :( I felt I did most of the work by providing all the details floor plans and colors.  What I got back was only two floor plans and some websites to purchase living room deco and some paint samples. Not enough for the money I paid. It also took a month or so before I received these things too.
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"Was very informative on the issues I was having corrected them and was very reasonable. I've used them for several jobs now and will continue to do so."

"EXCELLENT PROFESSIONAL SERVICE!  Called them cold on a Sunday night from my DC home to repair many shingle caps that had blown off the peak of our roof of our townhome in OC- I could see daylight from the attic and the insulation was wet.  They were on my roof Monday morning, in the rain, fixing it completely.  They took before and after photos on the roof so I could see exactly what they had done. They also replaced a cracked vent pipe boot. 
Very easy to deal with, good communications, knowledgeable and professional. 
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Accurate Upgrades arrived and conducted the initial estimate to fix the ceiling and upgrade the stair railing to a half-wall. Nino DeVito was courteous and honestly answered all of our questions and concerns. Nino provided details of exactly what the jobs would entail and stated he believed it would be a two day job.

The job was completed on time and within budget. The ceiling is flush and no one would be able to tell their was ever a hole in the ceiling. The half-wall was exactly what we wanted and looks beautiful. It blends in with the remaining stairwell perfectly.  My wife and I are not afraid that small children (or an adult that had one too many) will fall over the railing.  The job was completed within two days as stated. The team completely cleaned up all of the mess and matched the paint to the existing walls/ceiling.

We will use Accurate Upgrades in the future. You can see pictures of the repairs done to our house on their facebook page: Accurate Upgrades, LLC.

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