Get matched with top water heater repair or service pros in Valley-Farms, AZ

"Needed to replace hot water heater and mentioned that when the service call was made and asked that they come to the house with the replacement. They came to do an estimate and wasted three hours after I approved the estimate as he had to go pick up the water heater."

Been in business for 9 yrs, mostly Residential although I have completed my commercial test and passed it. I am a Husband married 25yrs and a Father of 5, my oldest 37, youngest 11. My 2 youngest are adopted grand children. I have 7 grand children. I am a totally committed Church guy with 28 yrs in my local church. Don't drink smoke or curse. I live by the saying " Do unto others as you would have them do unto you".

"Plumber was professional and did a good job replacing the defective part in the toilet with a new part. I thought the price for the repair was too high for a simple repair that took less than 20 minutes."

"I had originally purchased a "Big Deal" for a water heater flush and plumbing inspection through Angie's List.  Although the office staff was always friendly, there were major problems scheduling the service, including having the technician not show up during the allotted service window .  Having waited several hours, I double checked that I was on the list and was told that I would be the next appointment.  When the window I was given ended, another hour or so later, and the window had closed and I still hadn't heard from the contractor I called again and was told that I was still next on the list, but they had no idea when the contractor would actually come.  They were unable to even estimate whether it would be another hour or more and was told only sometime before 6.  I decided I could no longer wait and rescheduled.  On morning I had rescheduled for, I received a phone call telling me that they had a lot of appointments scheduled and asked if I would be willing to reschedule again as they were unsure when the technician would get to me.  I mentioned that this was already a rescheduled appointment, which the person calling did not seem to have any record of.
Finally, the technician arrived and was very friendly and professional.  After looking at my water heater he recommended against the service, because of the age of the unit.  He was concerned that cleaning the valve would cause leaking or other damage.  Although he could not perform the water heater flush, he looked at plumbing overall in the house.  He recommended re-plumbing the entire house for both gas and water.    He suggested that the older plumbing was the cause for a problem I mentioned that I was having with my washing machine.  (I have since had the washing machine looked at and learned it had a broken part, unrelated to the plumbing.)  He also stated that he was concerned that the gas lines were corroded.  
  
The technician said he would have to come back to provide a proper estimate and I scheduled an additional appointment. Once again they were late for the service window.  He did not really look at anything to perform the estimate except to remind himself which house he was in.  He then called his manager and had to wait for a response to get the numbers for the estimate.  This took an inexplicable amount of time.  
I inquired into converting my stove to gas, if we were going to change the gas lines anyways.  After he walked outside to look at the roof, which was recently repaired by a roofer, he suggested that my roof might need to be repaired because he thought it looked like it was though it was sagging.  
   
I think the technician who came to may house was a little overly zealous when it came to recommending replacement of things.  My original home inspection and plumbing assessment revealed no problems with the gas or water lines, but I am in the process of getting a third-opinion just to be safe.  I did not get the impression that the technician who came was trying to take advantage of me or was at all dishonest, but I think he was overly aggressive in his recommendations.  I got the impression that he was a little experienced, and so perhaps he was simply erring on of the side of caution.   
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"I would definitely recommend Mountain Fresh Water Systems to others.
Glenn was a pleasure to deal with, he called me personally multiple times to get the details set up and provided me with product literature to make sure the choice I made fit our needs perfectly.
The installation went off without a hitch (the installer was punctual and polite) and our new water softener is in perfect working order.


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"Chris was great. He gave me a price last year that he honored and when I had a problem with the new soft water system, he came back in fixed it without any questions. I will only be using O2H for my water system needs. They do great work at a great price."

"They came out and showed me the weakness of my water heater and where it was already leaking and rusting. Made appointment to come back and replace.
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"Everything went super well. Al and 3 of his assistants uninstalled a failed solar water heater and installed a new water heater. He and his assistants removed the old, outdated solar panel from the roof and repaired all holes in the wall left from the old solar water heater. He upgraded the new one at no charge and charged even less than the estimate when he got it cheaper. Next he installed a brand new, professional quality garbage disposal to replace one poorly installed from a different company that had failed after only a couple years. He and his assistants were very friendly, very comfortable to have in the home with us and our 3 dogs, and they were very proficient and detailed in the service. He's the best plumber I have come across in the 30 years we have owned the home. We will only use him for our plumbing needs in the future.
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"As stated above, the technician arrived on time, flushed the water heater and checked the water filters under my kitchen sink.
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"To say we were happy with Temperature-Control would be an understatement of the nth degree. We hire T-C to install a new, high-end Trane heat pump & air handler in our home. At every step they were professional & responsive. They showed up on time, sent pictures of all employees visiting our property, answered every question we asked and a few we hadn't thought of. The work was done on-time, everything was clean and neat and they checked in at many steps in the process to ensure we were happy and understood what was going on. So far we're 2-3 weeks in with the system and it's operating great. I would recommend this company quite enthusiastically to anyone looking for a new heating/cooling solution in their home."