Get matched with top fridge, freezer or ice maker repair or service pros in Vandalia, OH

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Ryan was very professional and customer oriented. Our appliance could not be repaired but he tried all possible options without causing additional expense to us. We really appreciated his honesty in that there was no way to repair rather than charging us for numerous futile attempts. We would call him again or recommend to others."

"Johnson Repair fixed my dryer in a timely and professional way. John explained why my dryer failed (overheated burnt out fuse) and was friendly and courteous. An enjoyable experience at an HONEST price!"

"My service was excellent. The repair man was very honest and helpful. The service cost was very reasonable."

"They were very friendly and professional, scheduled my microwave install within a couple of days, showed up on time,excellent install service, and all at a very reasonable price. Overall,a GREAT experience. Thank you!"

"I must admit that, as a member, I have been woefully remiss in my duties to file this report in a timely manner, However, the press of business and travel sometimes get in the way.

James Blom, owner of J & M Custom Construction is one of the most personable, and professional young men I have had the opportunity to do business with in some time. He obviously has lot of technical skill in his trade and works very hard at the customer service side of the business. That is often a rare combination these days.

This was by no means a big job for him, yet he treated it with the attention he would have given a much larger project. He knew it was important to me and approached the work with that in mind. He and his assistant were on time on those days they had committed to work and  completed the work as anticipated. On one day, while I was out of town on business, he called me to clarify how we had agreed to approach part of the job. I was pleasantly surprised, as many contractors would have not taken that extra step to confirm and just moved ahead.

Short story is that he and assistant were polite, professional, and punctual in performing the quotation and the execution of the work. The jobsite was left each day as though no one had been there, and my wife said that they were very respectful of our home at all times. I will truly be happy to have occasion to utilize the services of J & M again in the near future. It was truly an enjoyable experience and the results were excellent."

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They completed the job in less than one day and even hauled the old unit away. When the initial inspection of the unit was completed, the technician discussed all of the possibilities with the repair. He was honest with me and suggested replacing the unit and the furnace as well while he was there. I like that when he gave me the estimate, both the technician and I signed it. This was all at his suggestion, which I appreciated. Overall, it turned out very well.

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"Unfortunately not good. I had to put in a service call on three different occasions for the same appliance. Once in July, then again in August and in October. Each time I had to pay the service fee of $75.00. If it was repaired properly I would not have to continually call for repairs. However I do feel that this problem falls on the company that was contracted not Choice Home Warranty!"

"Service technician called ahead to let us know when he would arrive within the 4 hour window given at the time of scheduling.  He was on-time and immediately presented his business card and ID.  He was personable and professional.  The technician went right to work, quickly diagnosed the problem with our 8 year old refrigerator, and provided an estimate of total cost of repair.  He did not have the repair part on his truck but retrieved it from his warehouse in less than 30 minutes (that time was not charged to us)  and completed the work to our satisfaction."

"Kirk arrived and listened carefully to our problem and what had been done to date.  He diagnosed the possible problems, and thought that he could fix the unit rather than replacing it.  We had proposals to fully change out our system:  not one heating and cooling company was interested in working on the unit to repair it.  Kirk analyzed the potential problems and systematically tested the outside unit thoroughly.  We repaired the unit, vs. replacing it, and saved us thousands of dollars.  He is a pleasure to work with, and I will recommend his company to everyone I meet.  Honorable, hard working and trustworthy.  Most highly recommended!!
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