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"well the person Antoine the person that gave us the estimate was very pushy to get us to have them do the work and promised us a number of things that roto rooter does not do, such as promise plastic bins for storing goods in the basement, that our insurance company would include the cost of clearing the line to go toward our deductible which is not covered. that the cleaners would put things back after the clean up and that any items that the insurance company need to see for property damage they would dispose of the items after the adjuster came and they do not take and dispose. the person Terry that cleared the line was professional and did a great job. The restoration men mike and ahmed were nice but on Jan 4th Mike told us he was in a meeting and would be here about 10am and did not show so I called him at or about 1130a for him to be aggravated that I was following up and said would be here by 12p only to show up about 1-130p and when they left they didn't tell us goodbye or when they would return and left the basement a mess sorry but no photos. On sunday 6Jan Mike came by to review job and get moisture readings and when I told him the experience we had with the restoration team told me he was embarrassed by the way they left the job and the condition it was in. I mentioned to Mike that I did not like that no supervisor was available for me to talk with and even Mike didn't want to take responsibility for being their supervisor until I pointed out to him that he had told me he was the supervisor. I was ready to plug my dehumidifier back in only to find that they broke a hose that was attached to the water reservoir so that it could drain so now I have to replace it. Overall I would say I will never use them again for restoration work as they have been very unsatisfactory to me and my wife. VERY UNSATISFACTORY!!!!!"

"There wasn't a charge for the service because it was still under warranty."

"I am a real estate agent and am always on the look out for companies to recommend. Every time my clients use them, they all say the same thing. Cardinal has integrity, keeps their word, and gets the job done right. Great owners, great company. I will continue to recommend for all mine and my clients plumbing needs."