Get matched with top water heater repair or service pros in Waconia, MN

"I was looking to possibly replace my water heater. It is old but functions fine and I have no problems. After talking with Water Heater Now rep he told me that since I have a well it might be better to leave my current functioning water heater. He explained that while they offer excellent warranty I am better off with an older model if I don't have any problems. While I decided I will keep my water heater until it shows a problem I will definitely call Water Heater Now when I need a new water heater."

"Diagnosed and fixed a complex problem with our boiler and water heater on an emergency call basis. Nicholas was professional, friendly and tireless in solving our issue. He is a great ambassador and asset to his company. Highly recommended."

"The upfront scoping of the project was excellent. Joe spent the right amount of time getting the details right so when his crew arrived to do the work, they already knew what they had to do. The pricing was competitive as well, plus they offered me an extended warranty for the water heater over and above the standard warranty."

"I had a problem after the of the water heater & softener was it was installed. Came back and found the problem. Very professional."

"Incredible service! The work was explained to me as they went along and the final project exceeded my expectations. Very friendly and knowledgable. They left my home clean and clear of any packaging or old products. I will hire them for future electrical work."

"They responded quickly to my request. Came in next day, quoted me a price and completed job. Removing corroded facets on laundry tub and replacing. Bathtub/shower facet, piping replacement . Now all the water is flowing through the shower head. Oakly did a excellent job, was friendly, quick and would request again for future projects."

"Our water heater had been leaking. I contacted Dean’s Home Services on Thursday AM 3/5/2026. Their representative Mike Washburn arrived that afternoon. He discussed our options, and we chose a Bradford White water heater. Mike arranged for an install the next day and disconnected the old water heater. At 8:00 AM the next day installers Cody Washburn and Sebastian arrived. The new water heater was installed in an hour and a half. The old heater removed and cleanup completed. We had hot water in less than 24 hours after our original call. Mike, Cory and Sebastian were very helpful and professional. We could not be happier!"

"The Water Heater People gave me the best quote and warranty out of 5 businesses. They came out the same day, were very professional and no surprises when it came time to pay the bill. I would highly recommend their service."

"I had an old water heater (was in the house when I moved in about 20 years ago) and it started to leak. After shutting off the water to the water heater, I did a little Angie's List research to find a company to do the replacement. I called a couple and decided to use Randy Lane, based on cost and my interaction with them, which I felt was cordial and helpful, and made an appointment.
The service person arrived on time on the day of the appointment and went to work. He disconnected the old heater and hauled it out. The new heater was brought in and he did the needed plumbing work to connect the water and also made the natural gas connections. He fired up the unit and briefed me on the new unit - how to turn-off the water and gas, if needed, temperature, etc.
The area was left in the same condition as when he arrived.
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"We smelled a gas leak around our stove.  Centerpoint technicians confirmed, but could not pinpoint the exact location because they did not pull the stove out.  (They said it was too heavy.)  They shut off the gas and said we could not use the stove until we got it fixed.  But they could not provide any suggestions on whom I should contact for the repair.

When I called MN Plumbing & Appliance, I was frustrated.  I had already called several other companies -- Sub Zero-Wolf (manufacturers), Wolf's one certified service and repair company in the Twin Cities, a gas pipe installer, and several plumbers -- none of which said they could for sure do the repair, because I did not know if the leak was in the gas range, or somewhere else.  One plumber was too busy, and one plumber, though super helpful, did not think he could pull the stove out on his own.

The receptionist at MN Plumbing & Appliance was not sure they could help either, but she had me call one of the owners directly to ask. Scott listened, and said he probably could do the repair -- so long as the leak was not in the range.  He answered my question about his rates, which seemed reasonable.

Scott was not available until two days later, but when he came over, he got the stove out no problem, and quickly located and repaired the leak, bringing the gas connection up to code.  He is professional and experienced, and I would call him for future plumbing needs.

Everything went well.  No more gas smells, and we can use the stove now. The only thing that I was not completely satisfied about -- though it turned out not to be a huge deal -- was that Scott had told me over the phone that I should ask for two people to come over from MN Plumbing to make sure they would be able to move the range.  I made that request to the scheduler, which is why it took two days to be able to get an appointment.  There was no one available to come with Scott earlier.  But then, somehow, only Scott was put on the schedule to come over to my home.  He was able to move the stove on his own, so it didn't matter.  (And I suppose it saved me money because I then paid for only 1 person's time.)  But if he had been unable to move the stove, it would have wasted all of our time. And, if he were coming on his own anyhow, we could have gotten the stove fixed sooner.

Still, I am happy the gas leak is fixed.  And I appreciated Scott's willingness to try to fix the leak even though we didn't know exactly where it was.


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