Get matched with top sink installers in Wake Forest, NC

"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Two years ago, the Water Specialist came to fix an outside faucet that was broken due to freezing temperatures. That same faucet began leaking recently and they were more than happy to come back and fix the leak. I'd like to add, the first repair (2 years ago) was done during very cold weather while it was sleeting. This time, it was quite cold out and raining. Neither time did the technicians complain about the weather. They were only happy to help and do their job. I will continue to use their services and will recommend them to family and friends or to anyone who made need them."

"Keith punctual and professional. He explained what caused the clog and how to remove the hair from the drain. Then he explained that Drano was not helping the problem and only made this worst. My clogged issue was never going away with Drano. This was good information. He was told me what to use if the drain became clogged again. I was very grateful that he took the time to explain everything and gave advise as to what would unclog the drain,if another clog happened. I will definitely call Kevin again for any plumbing issues I may have in the future. Thank you!!"

"Went great, was very prompt, kept me informed of time of arrival, progress in job, what was going on, and what was going to be done to fix it before starting work. Very pleasent and easy to deal with."

"There was a section of vinyl caulk that was installed between the backsplash and the counter. The caulk was old and deteriorated and became dis colored and did not cure. Since the problem was caused by the initial installation, Granite Transformation should have corrected the work under warantee. In fact, they want to charge me a service call. Since they did not stand behind their work, I would not recommend them. I had to call them back to repair plumbing problems, They failed to plug in the refrigerator completely. Beautiful job, but for &7,000 they should stand behind their work
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"there were things happening after they left than was before. like,the faucet was not spurting water when you pressed on it nor had there been a problem with the knob on the bottom of the toilet being broken off"

"He was very nice and down to earth. He provided options for different types of faucets and didn't push the more expensive one. Very professional and has been working great ever since being replaced a year ago.
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"Plumber showed up at least an hour before the scheduled service. It caught me completely off guard because I was preparing to jump in the shower when I heard a knock at the door. Anyway, better to be early than late I suppose. The problem was quickly diagnosed, but plumber didn't have a needed part on his truck, so he had to leave for an hour to retrieve the part. I noted when he came and left, two and a half hours from the first time that he arrived to his departure. Work went well, as planned, but the cost of services is what my wife and I had a problem with. We both agreed that the charge seemed high, especially considering the time that was actually spent making the repair (an hour and a half at most). The total cost was originally $425, but after the service was performed, I was told a premium charge would also be added because I wanted to pay by credit card.
I later twice requested a copy of the plumber's invoice with parts and labor broken down, but never received a response. So I did a little research on my own. I learned that the replaced part generally should run about $150. Well, that means the labor was $275! That's $110 an hour, including the unproductive time spent driving to get a part. Most workmen, like an electrician I used recently, charge $110+/- for the first hour, then substantially less for time spent on the job after the first hour. I honestly believe I was charged about $100 more than I should have been, but feared we couldn't afford the prospect of going without water - especially considering that family was coming to stay with us two days later.
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"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"They had an emergency with one of their contracts, so they offered to give us a price break if we rescheduled the installation.  They did say they would come at the original time, but we decided to take the price break. The installation went well, advice was given on how to keep the water heater working, and we have hot water.
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