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"Great customer service, fast response and very reasonable price. Will definitely use them again."

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"Excellent work. Very happy with the results."

"Awful, awful experience. A true nightmare. They charged tens of thousands of dollars and messed up basically every aspect of our bathroom remodel. Given multiple opportunities to fix their problems, they did not. Extremely sloppy, low quality work. The work on the bathroom was clearly done by someone who has never seen a bathroom or used one, much less built one before. The shower leaks, the tile was so crooked and bumpy it had to be ripped out twice, the radiators were badly reinstalled and dripped water down through the floors into to kitchen below, the walls and ceilings they built are not straight or square, the sink handles immediately fell off, they caused a $1000 plumbing clog and our basement to flood with sewage by flushing construction debris down our toilet. Instead of replacing pipes, they kept the old pipe which we had asked them to replace, and then tried to hide and cover it up. They would also show up unannounced and let themselves into our home on days when they had not told us they would be coming or that we were supposed to expect anyone to be in our house. So on multiple occasions I would hear an unexpected noise and I'd look over and see someone in my house who I had never seen before in my life. And every time we raised an issue to them, they either ghosted us or tried to convince us it was fine and that their work had been done correctly. I have pictures to document all of these issues. I will never let anyone from DMV enter my house again and I will tell everyone I can to never do business with this company. Scammers, liars, incompetent, I hope they go out of business."

"Excellent service"

"Mr. Cook came immediately both times I called him and took care of the issue that was causing the blockage in the main drain. He’s very professional."

"I found H&C via Yelp, and was pleasantly surprised at how quickly they responded to my initial phone call. I had originally intended to get several quotes, but having been in the construction industry I am good with pricing, and their initial quote came in exactly where I thought it should be for quality work at a good price. From my initial phone call to a finished basement office and guest bedroom, the entire process took only 4-5 weeks. A very professional project manager was assigned to me and provided an easy single point of contact for the whole process. H&C uses buildertrend website which kept me informed and also made very clear when something I asked for could incur additional expense. There were no hidden fees/expenses or scope creep, which I know can be a big problem. All additional services were clearly quoted and submitted for approval before implementing. The workers that came every day were clean, professional and friendly and I felt comfortable with them being in my home. At the end of the project, everything looks great and is just as I asked it to be. I will definitely recommend H&C to my friends and will be sure to use them on a future project."

"Great job finishing basement. Ahead of schedule, on budget, very flexible with changes along the way. Entire staff was courteous and professional. Great quality ns care in the work."

"Excellent customer service and professional work was done."