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"Just imaging solution"

"While the materials and communication was good, unfortunately there were some things that left a bad taste and I am not sure I would use them again. While there were some issues that they are addressing quickly, like replacing a part of the door they changed because a piece was smothered with white silicone, and also replacing a panel that was broken when they capped the trim outside my home, and they destroyed my big rosemary bush. I'm baffled as to why they didn't notify me at the moment and instead I had to wait until the walk-through to find out. The forklift person who came to pick up some material that wasn't used left a hole in my driveway. I just sent them some pictures, but haven't heard back, but hopefully this looks like it will be repaired. I am also not happy with how the door looks after the install and the reply from the QA walk-through was 'that is how we seal all the doors'. I appreciate that the amount of clear silicone used will prevent leaks and bugs, it looks like someone watched a whole bunch of YouTube videos and at the end some measurement went wrong and the mistake was covered up with an uneven line of silicone. Time will tell how long the silicone will hold against concrete. I would have hoped instead that they let me know it would look bad and talk about options even if it meant spending more money to get it to look OK. door install: [*** Link removed ***] [*** Link removed ***] white silicon smears: [*** Link removed ***] bush: [*** Link removed ***] broken panel: [*** Link removed ***] driveway: [*** Link removed ***]"

"E.R. Roofing installed hardiboard siding on my house and new windows throughout the house. They were careful and professional in every way. The quality of the work is second to none. The pricing was very fair. And the after-the-job customer service has been nothing but over-the-top. Elliott is responsive and cares about his customers, which is why he will be the one to install the next roof on my house when it is time to do so. I can't say enough good things about E.R. Roofing."

"I had Home Genius out a couple years back to install trim and soffit work. I was so pleased that I decided to have them back out to complete gutters this year as well , and they did just as fabulous as before! Thanks to the whole crew."

"We were 100% satisfied with Washingtonian and with their work building our addition and deck. Not only was the workmanship and quality of the construction outstanding, but they operated with honesty and integrity. Their goal was our satisfaction and building a quality addition and deck. They accomplished all three and were reliable, dependable and conscientious. At no time did we believe that they had over-committed or were unable to deliver on what they had promised. They never cut corners to rush to another job nor did I ever feel that they were not spending the necessary time to ensure that the work on our job was thorough and complete. Travis, Kris and their crew were 100% professional, communicative and transparent. We will be using Washingtonian again, without hesitation. Our experience was excellent and they did an awesome job."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"We were looking to increase our attic insulation and met The Home Doctor Company at the Capital Remodel and Garden Show in February 2025 as well as some other companies. We consulted with several companies and decided to go with The Hone Doctor for our attic insulation. The company rep, Chris Lear, was very good explaining what they would do and why our attic needed R-38 insulation. I knew we needed more but did not realize our attic was only R-13. I have worked with numerous contractors before on projects and felt this was a really good company plus they have great reviews. The installation of the attic insulation went very well. They do install siding as well but decided to put this project off for now. Would highly recommend this company."

"Spent ~$50,000 on a new roof with them. Thought everything went well. Years later discovered that they had not sealed the cricket on the chimney well enough. Discovered water coming in and eventually rotting the wallboard, studs, etc. Had to replace entire wall. Called them about the issue, they sent a rep. He said it was the chimney's fault, it was leaking. Not so, opened the wall and ceiling and had another roofer come spray water on the chimney, nothing, no leak. Then sprayed water on the cricket, water came in. Exterior Medics would not admit any fault. Had it repaired, no leak, no problem since then. Had recommended to a friend, never gain, he also had a bad experience. DO NOT USE IF YOU WANT QUALITY WORK AND A COMPANY HAT STANDS BEHIND THEIR WORK."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."