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"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"I called Polar Bear around 09.30 (the Tuesday after MLK long weekend) & they had a guy at my house around noon. He diagnosed the issue, installed a replacement part & had it up & running before 1pm. He was extremely helpful in explaining the process in layman's terms so I understood fully what had occurred & how he was fixing it. The total cost was $119 which included the call out charge, labor and replacement part which I think is wonderful value. I cannot recommend this company any more highly, they are top notch."

"They replaced the heating system which included the blower assembly. The blower had failed is what happened on the old system. It is all part of the heating system. They are a very good company. That is why I keep using them. They were responsive. They did not try to sell me something that I did not need. This was the perfect unit for the rental property. They were very prompt and did a fine installation. It was another one of those short notices during hot weather. It was not real cheap but an average price."

"Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now."

"Carlos, Yarel, Muhammad and Conrad did a great job installing my new Heat Pump. They arrived promptly and did a thorough, professional, and efficient job. I highly recommend their services to anyone."

"I HIGHLY RECOMMEND HVAC Superior Solutions Inc!! They came over to diagnose my AC problem on very short notice. I decided to get a whole new system and they took great care in all the details and worked overtime to get the job completed. I am very satisfied with the new system and with the great customer service."