Get matched with top radiant floor heating system installers in Webster, MA

"Mike at O'Hara Heating and Cooling is outstanding! He was quick to come out and look at what I was looking to have done. He was professional, courteous, and honest about his recommendation. I have repeatedly hired Mike on many projects including: replacing both the indoor and outdoor AC Condensers after they failed, relocated the condenser line (due to remodel), replaced the thermostat, and replaced the baseboard heating system in my home. All work was completed on time and within budget."

"Eddie was mostly great but one grade off because he told me I needed a new toilet not for it to be unplugged; turns out after installing a new toilet this weekend it still actually needs to be unplugged. But the sink he unplugged works great. I just wish my toilet did too."

"Very well, the tech was very polite, explained and showed me everything he was doing, took pictures inside the ducts to show before and after . Would definitely hire again."

"They first came out to do a routine check and informed us of what we should / needed to do to have our fire place perform better. The quote they provided was very reasonable. We decided to install a rain cap after the sweep and getting an appointment was very easy. The technician arrived early and completed the work quickly."

"Showed up on-time and did a very professional job. Made some recommendations to seal the exterior of the chimney. There was no pressure sales just a careful recommendation. Because of the professionalism, I had him also look at the heating system. He cleaned the ducts and inspected the air handlers. I highly recommend Superior."

"Rob was prompt and came out within one hour on a friday afternoon. Thankfully he fixed the section of pipe that created the leak and return the next day to replace the water heater."

"I had called another service to come in for an estimate and they called at the last-minute to say they couldn't come at the appointed time and to call to reschedule...which I did not. I called Bob's Magic Broom & set up an appt. Rep Joe, arrived on time and was just a nice guy who deemed the fireplace "just fine" to light a fire and cleaned out the oil furnace ducts...he also replaced the screws holding the piping in place. Just a professional and personable experience - I will definitely be using them again."

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"Work was excellent. They worked on circuit board (rebuilt), corrected electrical problems and explained every detail of work and how it functions. Replace three wall switches, hung a new light fixture, and repaired a damaged light/fan. Very reasonably priced, cleaned up when completed and work was done in a timely matter. Very friendly people and I would highly recommend Trimarchi Electricians."

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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