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"They claimed it was a week long job, but then came in and did the work in one day. I paid over $400/hr for the work they did. They claimed to do the work with the proper permits, but they didn.t I was left holding the bag, trying to get the work permitted after they did the work. The work has been sitting there for about a month as I try to get the work inspected and get this nightmare behind me. I am so naive and trusting. Never again. I would never recommend William Parish Plumbing, quite the contrary"

"He was polite and professional! Communications were clear. His pricing was affordable. And his service fee is included in the cost of the repair vs a service fee and repair charge. HIGHLY RECOMMEND!"

"I contacted and spoke with several plumbers before deciding to move forward with Crossroads Plumbing and Drain. While Crossroads was the least expensive I spoke with, they were also very clear and professional, explaining likely causes of my issue, potential other problems it could be, and the equipment they had to ensure that the job would be completed correctly and verified. I made a great choice! Crossroads, specifically Aaron Franklin, showed up promptly at the time we agreed on. He snaked the line and cleared the blockage, then ran a camera and showed me that the line was clear- it was nice to visually see that the issue was resolved and to know there were no other issues in my drain line. I will be using Crossroads for all my plumbing moving forward. "

"The gentleman that responded was very knowledgeable, friendly and cordial. I believe his name was Cam and this guy I would recommend to anyone looking for assistance with their plumbing needs. Thank you Cam."

"Overpriced and lacking follow through. After spending $14,000 on a new unit, I have had 3 service calls in 3 months. Now when I call, I get the same response, â Iâ ll pass the request alongâ and have received no updated and meanwhile it is 84 degrees in my house."

"Excellent and professional folks. Very courteous"

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"Went fine."

"The lady who contacted me in response to my request for service from this outfit, told me there would be a 79$ fee plus tax just for the estimate.: if I then went ahead and performed some or all of the services, that fee would be applicable towards the services. (other electricians come out and estimate for free! They seemed professional on the phone and sent responsive texts and emails---and I really needed a lot of work done fast, I was willing to set up the appointment. The guy who came out was young in comparison to other estimators that came here, described himself as an electrician working for his father ( contractor) and uncles outfit---but he was very polite and professional and responsive. He proceeded to look at our power panel first--- and then we went over the entire house and I explained what I wanted done, realizing it was a lot I also indicated I might need to split this into a phase 1 and part 2 projects. The guy then returned to his car and wrote up his estimates coming back about 1/2 hour later to show them to me on his I pad, telling me that each item is a flat fee and adding them up... I looked at the costs of individual projects as well as at the grand total. I was rather dismayed to find out his estimates escalated over $3000.00(!!) ----ABOVE the highest local estimates(!!!) I had in hand from others, the BEST and highest rated full electrical contractors in our Durham Chapel Hill area!! ( their estimates totaled around $4500-5000 for even far more comprehensive work than I had asked this guy! I kept the conversation polite, trying to understand where this outfit came from in quoting such outlandish prices for this area...and I asked him, whether in all seriousness they perhaps did NOT need any jobs...? Not liking to waste my time nor this young man's, thinking it might be worth spending 50 or 100$ more on some items just to get them done now and off my list---- I tried to find at least one or two projects for him to do while he was out here-- such as replacing outdoor security lights with newer fixtures, I already had purchased--- and even after this and getting my 79$ supposedly applied to these jobs, .. the price for what I wanted done was 100% above the highest quoted price of the same items (!!!) by a very reputable and highly rated outfit in this area totallng several hundred dollars more. . At that point ---I would rather let go of my 80 bucks, than throw more good money after bad --- I told him we were done and that I consider myself scammed!! BEWARE! they are a rip off if they are legit..... or else I just gave a guy a free tour to my house and electrical and security system based on Angies List's high recommendations--!!!! BEWARE.... I really want my money back and feel had!--but at this point that is the least of my concerns. Please let my experience be a lesson to you---do not open your doors to this outfit."