Get matched with top water heater repair or service pros in West Newbury, MA

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well."

Gotme under pressure? LLC IS A Plumbing, Heating & Gasfitting, Drain Cleaning professional in your area. We will meet all of your plumbing needs. We take the pressure off all your plumbing issues. As our company is built off of honesty, integrity and leadership, this is what you can expect.

"Tony and his partner were very responsive and replaced my water heater very quickly and did a great job."

"Great service. Clear communication and finished the job on time"

"The company was professional and responsive from the consultation to the office staff to the various people who worked on our project. I had tried to contact about 10 companies to get our heater/ on demand hot water heater replaced. Addario's was the only one who responded immediately and was able to fit us into their schedule to get the work done. We had contact with at least 8 staff people in various capacities, and all were professional, polite and knowledgeable. We also appreciated the senior discount for our project and assistance with the MassSave rebate process.. It has been difficult for us to find service people since we move to Gloucester. We were surprised that the company services this area and we would definitely use them again for plumbing or electrical services."

"On a Saturday while trying to fix a leak in my toilet, i stupidly cracked the tank. The toilet was old enough that I would need to fully replace the toilet. I reached out to Marcin not expecting to hear from him until Monday. Marcin emailed me back on a Sunday asking for questions and photos so he could scope the job. Because we were without a main toilet, Marcin moved his schedule around to come to our house on Monday! He walked me through which toilet specs i should buy, and I ran out and got a toilet, and him and his assistant came over, and had the remaining parts on hand to finish the job quickly! Marcin and his assistant were also very courteous and were wearing masks the entire time they were in my house. I would not hesitate to reach out to Precision Plumbing for my next plumbing job and/or emergency"

At Maffei Plumbing and HVAC, LLC, we are committed to your comfort. With an experienced and qualified staff to provide quick service for any service needed. We can solve any problem with a friendly face. Give us a call for a free estimate.

"I am quite satisfied with their promptness, professionalism, very competent work and work knowledge. I needed response to an emergency repair since I had no heat and the weather forecast included below zero weather. The were able to do an emergency response and efficiently diagnosis and repair the problem. It would highly beneficial to me if they incorporated a fixed price service agreement for annual inspection along with a fixed price emergency call rate. Their excellent discount program for program members is worth the fee of being a member."