Get matched with top water heater repair or service pros in West Newbury, MA

"I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"On a Saturday while trying to fix a leak in my toilet, i stupidly cracked the tank. The toilet was old enough that I would need to fully replace the toilet. I reached out to Marcin not expecting to hear from him until Monday. Marcin emailed me back on a Sunday asking for questions and photos so he could scope the job. Because we were without a main toilet, Marcin moved his schedule around to come to our house on Monday! He walked me through which toilet specs i should buy, and I ran out and got a toilet, and him and his assistant came over, and had the remaining parts on hand to finish the job quickly! Marcin and his assistant were also very courteous and were wearing masks the entire time they were in my house. I would not hesitate to reach out to Precision Plumbing for my next plumbing job and/or emergency"

"Great customer service very responsive."

"Tony and his partner were very responsive and replaced my water heater very quickly and did a great job."

Armory Plumbing Inc. is your trusted local plumbing and heating company serving Middlesex and Essex Counties, MA. With over 10 years of experience, we specialize in same-day plumbing repairs, boiler installations, water heater replacements, and full heating solutions. Our team takes pride in delivering fast, reliable service with upfront pricing and a 2-year labor warranty on all installations—something that sets us apart from the competition.\n\nFrom burst pipes and fixture installs to high-efficiency boiler and water heater upgrades, we make sure every job is done right the first time. At Armory Plumbing, we believe in treating every customer’s home as if it were our own, providing honest solutions and lasting results.\n\n📍 Serving: Middlesex & Essex Counties, MA\n✅ Same-day plumbing & heating service\n✅ Water heaters, boilers & full installs\n✅ 2-Year Labor Warranty on Installations

Since our founding, ER Services Plumbing & Heating has been known for quality services, exceptional efficiency, and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet but exceed your expectations and ensure your full satisfaction. We have been servicing the Merrimack Valley and North Shore for 40+ years of combined professional experience. We excel in High-Efficiency Boilers, Water Heater Replacement, New Construction, Remodels, and Repairs. - Call today!\n

"The company was professional and responsive from the consultation to the office staff to the various people who worked on our project. I had tried to contact about 10 companies to get our heater/ on demand hot water heater replaced. Addario's was the only one who responded immediately and was able to fit us into their schedule to get the work done. We had contact with at least 8 staff people in various capacities, and all were professional, polite and knowledgeable. We also appreciated the senior discount for our project and assistance with the MassSave rebate process.. It has been difficult for us to find service people since we move to Gloucester. We were surprised that the company services this area and we would definitely use them again for plumbing or electrical services."

"I am quite satisfied with their promptness, professionalism, very competent work and work knowledge. I needed response to an emergency repair since I had no heat and the weather forecast included below zero weather. The were able to do an emergency response and efficiently diagnosis and repair the problem. It would highly beneficial to me if they incorporated a fixed price service agreement for annual inspection along with a fixed price emergency call rate. Their excellent discount program for program members is worth the fee of being a member."

"These guys are great. Water heater broke and was leaking all over the cellar. They replaced my water heater and had everything done within a couple of hours. Highly recommend them and I will definitely use them again. "