Get matched with top water main install, replace or repairers in West Suffield, CT

"Joe and his crew did an excellent job installing new boiler and indirect hot water system. I made the decision to convert to gas and replace my 21 year old oil fired boiler. Everything went along smoothly and professionally. Joe kept me informed every step of the process and job was completed on time. I would definitely recommend."

"we had a blockage after and they came right back to find and repair it. good people"

"Called and scheduled repairs, came out within a day and fixed one bathroom immediately and I had to reschedule the next bath repair a few days later. Worked great and I highly recommend!!"

"Kyle and Marc were on time, professional and very knowledgeable. They understood what we are looking to do and were able to provide quotes immediately. We expect that we will contract with them for a new hot water heater or a tankless hot water heater. I expect that their work is as exemplary as their representatives are."

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"He was very knowledgeable and gave me some advice on how to avoid future problems. He was also on time and the service was done fairly quickly. He took the time to make sure all repair needed was done correctly and assured me if any problems were to occur he would be back to fix."

"I made a call to get a septic issue taken care of. They were there within a day made the repair and the price was really reasonable. I highly recommend this company."

"There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???"

"Very  nice, but not great workmanship.  Shower faucet/mixing valve installed backward (when you direct it toward "cold"  the water's hot and vice versa).  Ok, could live with that once we figured it out.  But in taking off the valve to figure out the problem, discovered that the (newly installed) pipes were leaking.  They were very apologetic, came out and fixed it  promptly.  Then the drain backed up, because the grout hadn't been vacuumed up.  Not so prompt this time, took one week for anyone to return a phone call.  Four months later, the grout is completely cracked.  Again, one week to respond to a phone call, and now they're "out of the country" and can't come for a week.  The price was right, but I guess you get what you pay for...
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"Oliver came out promptly and gave an itemized written quote. He completed the job using quality materials and the work was meticulous and excellent. His experience in carpentry was evident in the quality of the installation work and attention to detail."