Get matched with top water removal recovery pros in Winchester, KY

"I called the Sycamore Foundation after I had leak that flooded my basement and ruined the hardwood on the first floor. Meredith was at my house less than 24 hours later to fix the problem. Meredith is very knowledgeable with water damages restoration and walked me through what he was doing every step of the way. He also sent me daily updates on what he had done each day. On top of all of that Meredith helped me through the insurance process. This was my first time dealing with a major insurance claim and it was overwhelming at times. Overall his work was top notch, his customer service was top notch, and his advice was invaluable. I would recommend and refer anyone dealing with water damage to call The Sycamore Foundation first!"

"Professional and prompt. Cleanup was a 4/5 as I found 3 nails in yard and carpet was dirtied. Excellent mold removal. Would definitely recommend this company."

"My grey tank stopped working and flooded my basement, Brian and his guys came in and cleaned up the nasty water and fixed the grey pump in a few hours."

"Without a doubt the best water damage restoration company in the Lexington KY area. You cant go wrong with him. Highly recommended!"

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"I have been so impressed with this company’s work ethic, commitment to the customer and overall performance. I just can’t say enough good things. Our kitchen had water damage and has to be replaced. Although the project is not completed yet. I have faith that it is going to be the best it could be. De Wayne Lambert is a one of a kind contractor and will be doing more work for us after this project. He is fair, kind and considerate of the custome’s situation and tries very hard to keep their lives as normal as possible while they do the project. I feel blessed that we have him to do projects at our house. Pam and Winston Boggs"

Are you looking for a quality company ? If so, look no further. I have many years in this industry and can provide you with excellent customer service as superior work. Your satisfaction is very important to me. I will listen to your needs and then formulate a plan around those needs to make sure that they are met. I will also provide you with excellent prices. Please feel free to give me a call for more information. I look forward to speaking with you!

"Wonderful company to work with. They were very professional throughout the entire process. If you need help with water damage definitely call these guys!"

"On time, professionally done, and very pleased with result. Owner took great pains to carefully and fully explain pros and cons of alternative choices, as well as financing options available, if needed. He did not push us toward--or away from--any one of them. Didn't feel rushed in any way. His installers were thorough and personable, and they even brought a couple issues they discovered in the house to our attention--including an unknown water leak--which required immediate action."

"My basement was flooded by water from the (under the street) storm sewer, which backed up through a drain pipe between the street and basement floor, after we received 6" of rain in 24 hours. The water rose to 6" in the basement. The basement was mostly finished (except for the utility room) with painted panel walls and vinyl flooring and furnished as a family entertainment room (big screen TV, etc) and guest bedroom. There were many homes in the area affected by flooding.

My home owner's insurance covers "storm sewer backups", so I called my insurance agent who gave me a list of companies to call. All were very busy and said they couldn't come for a week, except one: Advantage Services, LLC in Paris. My agent knew about this company and said it was highly recommended by those she knew who had used them.

From what the company's "senior partner" told me, he's had many years of experience in the flood damage restoration business, including management in a large company. He had a franchise of a large company at one time, but now is fully independent. His son is now "head" of the company, but dad is his "right hand man".

These two came out on a Sunday night (48 hours after the start of the flood) for an initial visit to determine what was needed. By then, the 6" of water had gone down leaving a wet mess. Over the next 10 days, they tore out all of the paneling, some of the flooring, removed damaged furniture and carpeting on the steps, brought in their equipment to dehumidify and dry out the basement, and applied anti-microbial spray, all standard services in such a situation.

I was very impressed by their knowledge, experience, professionalism, and manner. Mostly I was impressed with how they explained everything they did, giving reasons, pros/cons, etc. They also didn't charge me for several small things which they could have charged me for (even though its covered by insurance). For example: they charge per day for use of their dehumidifying equipment and fans. My home, being older (built 1957) doesn't have high amp electricity in most of the basement. They could not turn their equipment on HIGH because it would throw the electrical breakers. Which meant they had to turn it on MED and leave it for a couple of extra days to finish the job. They didn't charge me for the extra days. Another example: the carpeting on the steps leading down to the basement needed to be replaced before the flood. It didn't get wet, except for the bottom landing, and so technically wasn't covered. I asked and they tore off all the carpeting at no extra charge. Of the 5 companies I did contact, they were the only ones who did not insist on pre-payment of my $500 insurance deductible...they are going to wait for a check from the insurance company.

I could add so much more, but will end with "I HIGHLY recommend this company!" I am very pleased with their service, and am glad to be the first to rate them on Angie's List.
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