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"After a plumber told me that the cause of leaking pipe was pinholes caused by very acidic water I called several companies. I decided to go with Orbit because Madison answered all my questions and concerns. I Their solution addressed all my needs. We scheduled and the systems were installed by Dylan, who was professional and efficient. He answered my questions and told me what I needed to know to feel comfortable with my new system. He also cleaned up beautifully, leaving my garage in perfect order. In the time since installation there is a noticeable difference in the water. I also feel like my skin is benefitting from the softer water. and the acidic levels in my well water are controlled."

"Bill was very responsive and did a very thorough assessment of the water damage. He provided a detailed estimate for the work at a fair price. My homebuilder agreed to repair the damage and I didn’t need to hire Flood Crew LLC. I would hire Flood Crew LLC in the future if needed."

"Vince was willing to look at the situation and see what he could do, although his own recommendation was to remove the covers.  When he arrived he removed one section and showed me the encrusted debris blocking the slits and advised me that blowing would not suffice to remove it. We were about to part amicably and with a fair payment for his time, but he could see that I was disappointed and asked what I was going to do.  I said I would probably try to screw up my courage, borrow a ladder and go up and clean them off by hand myself, as I had done with a more accessible section.  He offered to have his partner, Jamie, go back and do that, and then blow off the loose debris.  He warned me that some of it would get into the gutter, but was honest in telling me that the inside of the gutter was in tolerable condition.  He was clear that he could not guarantee the performance of the gutter covers after this operation, but I understood that and was willing to take the risk.
Vince was honest, clear about the pros and cons of what I wanted done, but at the end of the day did not want to leave unless I was satisfied.  He went the extra mile to gain my satisfaction, and did not charge extra for doing more than he had originally promised.
There have been a couple of fairly hard rains since the covers were cleaned, and their performance was much improved.  I am grateful to Vince for his flexibility and his commitment to customer satisfaction."

"They were very responsive to my inquiry and showed up on time to discuss the project. They were helpful and knowledgeable but it turned out I wanted a different type of solution so their service wasn't a good fit for me. However, had it been, I wouldn't have hesitated to consider them doing the work"

"Because of plumbing work done previously in my split foyer house, large sections of walls and ceilings in laundry room, bathroom and family room had to be cut to replace the drain pipes.  I e-mailed Anthony explaining what I needed.  He responded right away and came to my house the next day to look over the project.  He was very professional and gave me an estimate on the spot, the charge for materials and labor was less than I had expected.  The drywall crew came three days later as agreed.  They were careful to keep a dusty type of work as clean as possible and completed the major portion of the job in one day.  Part of a second day was required for the final sanding and painting.  The workers were very professional and they did a great job.  In fact they went above of what I had expected. I highly recommend George's Painting Inc."

"Albout 14 units replaced but there were some issues with cabinets that had to be repaired since the employee damaged the doors. The damaged was repaired. There was a clall back on several of the heaters but that was a function of the heater manufacturer. These items were addressed and put in working order. There was some concern that the heaters were seconds but we were assured that this was not the case. I think the job was too large and smaller jobs will be handled apropriately


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"The original repair date was July 30, 2024 8:00-5:00. At 12:04, I received an email that the technician Trever was on his way. When he had still not arrived and I had not heard from him, I tried calling the Sears Home Service number and was unable to speak to a person to ask what may have happened. I then called Choice and was told they have no control over the companies they hire to provide the repair services but would reach out to Sears to schedule another person. I then received an email that the technician commented "customer declined service" with a payment receipt for $300.00. WHAT!! Trever never arrived and we never declined service to a person who wasn't here and didn't call. I waited all day for him!! Then Sears Home Services had the nerve to send an email asking for me to rate the excellence of service. I couldn't believe it. Meanwhile my dishwasher still hasn't been repaired or evaluated. The next morning, Wednesday, July 31, William C from Sears Home Services called and said he would be here between 12:00 and 12:30. He arrived about 12:45 and went right to work trying to figure out the problem with the dishwasher. He determined that the cost of repair would exceed $450 and it would take at least a week for the parts to be delivered . He spoke to Michelle at Choice Home Warranty and she said she would let him know whether it should be repaired or replaced. She did call back a few minutes later to say it would be replaced. Not long after that I did receive an email from Choice with that news and the allowance of $246 instead of a replacement. I went to Lowe's to see what I could purchase to replace my dishwasher. The $246 barely covers the $174 delivery and installation and $50 charge to remove the old dishwasher. I ended up tapping the "accept" option b/c I felt pressured. The salesman at Lowe's said it would be at least two weeks for any new dishwasher to be delivered to the store and then scheduled for delivery and installation. Also, I have to pay up front for the entire costs involved. Your email stated it could take up to 30 days to receive the eCard for Lowe's. In the meantime, I STILL don't have a dishwasher. I would very much appreciate CHW expediting the eCard for Lowe's so I can purchase a new dishwasher."

I live in Marilyn I travel all over the tri-saten DC. MD VA DW I have my own work van for the project looking for work to complete start to finish my work is a Guarantee I am a Reliable Professional Clean worker I have 17 years in the construction field I'm a Plumber now with 14. years of experience

"Extensive work done in a reasonable time frame. Problem solved. OC Elite was the fifth of five contractors we contacted to fix the problem. They were the only one that gave us a real, complete and permanent fix."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."