Get matched with top fire or smoke damage recovery pros in Winston Salem, NC

"The hose to my refrigerator broke spewing water all over my kitchen floor, up the one wall and into the carport, plus affecting the wood in the crawl space. They came immediately, dried out everything, protecting for mold etc, knew EXACTLY what to do, were very thorough going way beyond my expectations in a professional and pleasant manner. I would give them far beyond the highest recommendation possible."

"I was referred to American Water Damage by a plumber with another company who came to my home to service a major water leak. American Water Damage has just begun the process, but so far I have been having a pleasant experience. The office personnel was very friendly and went above and beyond to schedule my appointment that same day. Jeff, project manager, came out a couple of hours later for the free consultation. He was extremely professional, knowledgeable and showed great concern for my issue. A day later, Walter, remediation technician, came to assess the damage and met with my insurance adjuster. I was very impressed with both of their knowledge, concern and thoroughness. Walter assured me that his team could start the mitigation process the next day, and he was a man of his word. His fantastic team, Malik, Anavie and Joey, arrived at my home early that next morning. The minute they entered my home, they went to work. Malik, the lead, assessed the situation, explained to me what the team was going to do, and instructed Anavie and Joey where to start. They worked diligently for hours only taking a few minutes for lunch. All of them were friendly, professional, thorough and hard working. From what I can tell, they did excellent work in demolishing and treating the disaster area. They also cleaned up the area to perfection. We are only on phase one of my process, and I am extremely satisfied thus far, especially with water mitigation. My fingers are crossed that the repair process will go as smoothly. If so, I will be writing another awesome review to recommend this company. Keep up the great work and may God continue to bless your establishment!"

"They helped me out with a smoke odor in my home. Very helpful and truthful."

When disaster hits, every hour matters. Palm Build is a full-service water, fire, smoke, and mold restoration company built to respond fast and get the job done right the first time.\nWe handle the full scope of a loss: emergency water mitigation, fire and smoke cleanup, soot and odor removal, structural drying, mold remediation, and complete restoration to pre-loss condition. Advanced moisture detection, commercial-grade equipment, and detailed documentation ensure hidden damage gets caught and your insurance claim is fully supported.\nWhat sets us apart is decades of experience navigating complex claims alongside homeowners. We scope jobs correctly, communicate clearly, and stand behind workmanship we'd want on our own homes.\nProudly serving Southeast Florida — Miami-Dade, Broward, and Palm Beach — and the greater Charlotte metro.

"Explained well what was going on, what needed to be done. Said to call if any problems and heâ d return. Professional."

"We had a water leak above our bathroom, and had tried to do some roofing repairs ourselves, but there was water damage to the sheet rock and we were clearly in over our heads. Found 911 Restoration online, called them and got a quick response. Joe came out to inspect the problem, gave us a free estimate and laid out what our options were. Definitely a fair, honest company who answers questions quickly and wants to help you get your peace of mind back quickly and at a fair cost. Absolutely will be recommending them to friends and family, or when we need more work done in the future!"

"They did a great job.We will absolutely use them again."

We specialize in comprehensive property damage restoration services, providing 24/7 emergency restoration for residential & commercial properties. Whether you’re facing water damage, fire damage, mold removal, or storm damage repair, our certified restoration specialists are ready to respond immediately. As an IICRC-certified restoration company, we ensure your property is restored to its pre-loss condition with professionalism and care. Our restoration services include rapid water extraction, thorough smoke damage cleanup, and expert contents cleaning. We also handle trauma and biohazard cleanup and offer various disaster restoration solutions. Our licensed restoration experts work with insurance companies to streamline the claims process.

"Very professional and great value. After trying to hire someone off Craigslist and nobody showing up or estimates being nebulous, I turned to these people and it was cheaper and probably better work."

"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."