Get matched with top brick or stone siding: repairers or partially replacers in Yorktown, VA

"I met Rick and Linda Jenkins at one of the home expo shows that take place in the area throughout the year.  There was something about the way they interacted with me that caught my attention. I felt very comfortable in their presence, not pressured and certainly not 'handed a line'.  After reviewing the information on their website, I knew that I wanted this company to give me a bid on the work that needed to be done on the gable vents of my house.
I called and made an appointment. They arrived promptly at the schedule time, asked for permission to return to do a more thorough investigation of the scope of work, and kept me informed of the process every step of the way. Rick clearly explained the choices I had: wood, vinyl, or PVC as replacement materials. He explained the pros and cons of each so that I had the information needed to make the most appropriate decision.
Linda provided the quotes for the two options I was interested in (wood and PVC). She was available to answer every question clearly. I was able to make a decision with no pressure to move into a higher priced option.
The work was scheduled and completed within the specified time frame.  If I hadn't been here on the day the work was done, I would never have known that work had taken place on my house or in my yard--other than seeing new, freshly painted gables. All construction material was cleaned up, no damage was done to either the house or the landscaping. There wasn't even a stray drop of paint that escaped the brush!
I am very happy that I chose RLC Contracting Company to make this repair on my house. I found the Jenkins' to be professional, open, and very easy to deal with. They communicate clearly and in a timely manner. They live the values outlined on their website: honesty, clear communication, valuing relationships, doing high quality work. These qualities seem to be rare in today's business environment. I will definitely be contacting them for future projects.
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"After a consultation with Kenny on the work I needed done, I hired VA Brick Doctor. Kenny repointed steps on the front and back porch, and repaired couple areas on porch where tiles were cracked and loose. Due to rainy weather I had to wait a few weeks before he could start but the wait was worth it. Kenny and his assistant arrived early and worked in hot, humid conditions. Kenny is easy to work with, meticulous, and knows his trade. I was very pleased with his work. It has been a year since the work was done and everything looks great."

"Ryan and Keith did an excellent job - they were thorough, prompt and efficient - explained a minor change in the venting -and cleaned up after themselves. I would definitely use them again."

"Chuck Hipp and his employee, Antonio, did a phenomenal job! The brick fireplace was sinking and the bricks were separating from the wall. After investigation Chuck determined that there were no footers under the fireplace. He installed new footers, supported the brick wall and reattached all the bricks and suggested the fireplace be covered with stucco and tiles to match the Spanish style of the house. The fireplace turned out beautifully and became the true focal point of the living room. The house was listed for sale and I know the beautiful stucco fireplace helped to sell the home quickly. We moved to our new 1948 house and discovered that the chimney needed to be rebuilt. I received a bid from A Step in Time chimney sweeps which was astronomical. I then consulted a structural engineer who confirmed the bid was outrageously high. He recommended a good brickmason be consulted. I found Chuck Hipp and Hipp Masonry Works on Angies List. Chuck investigated the problem and determined that the chimney needed to be torn down and rebuilt at the roof line and he was able utilize new bricks with old bricks to match the new chimney addition to the existing home and bottom half of the chimney. He asked me to drive around and take photos of chimneys I liked and he would duplicate it. I found a chimney on a beautiful older home and Chuck was able to duplicate it to suit my brick, Tudor home. It is gorgeous and best of all the fireplace can now be used for a beautiful wood fire. He then removed and replaced all the broken, damaged bricks throughout the exterior of the house using mainly old bricks salvaged room the chimney rebuild. Chuck and Antonio did incredible work and at half the price of the previous bid. Before they left they brought in topsoil to fill in any holes in our lawn due to the work and they used soil to regrade the back of the house which had been the cause of damage to lower bricks. They also repointed the front steps and remortered the boxes for the exterior porch lights which were hanging loose from the brick exterior. I will only call the HippMasonry Works for any brick work."

"Our is 2.5 storey and steep roof. Owner visited and without getting on roof told me that you need to replace 2 flashings. The house is 9 years old and according to him ( I am not sure) it is better to replace flashing after 10-12 years any way. I think flashing should have same about 30 years life of roof. However, I accepted the recommendation as cost was $150. Also, I don't think they inspected or did anything on other side of the roof. He sent Brian in the following week to carry out work. Brian is really hardworking honest guy. He spent about 4 hours on roof to replace flashing and nail down singhles on one side of roof. I was not happy since they didn't even look at other side of roof. Since my $200 +79 was worth their effort of 4 hours I am OK with the service provided. However, I felt that they are giving this deal to generate more business. and chnging of flushing was not necessary. Anyway I was happy with Brian and hence I am giving A other wise I would have given B."

"Took a while to get scheduled, work turned out well.  Owner didn't really follow up any or check on crew at all.  Would have added some work for them if they did.  Demo crew was really unprofessional.  Made a mess of the house."

"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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"Very professional and willing to work with you.  The men called when they were on their way and showed me pictures and explained the damage.  The worked with me on what needed repair and finished it within the hour.  I was very happy with their service and would definitely use them again.
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"Excellent service. Advised against foundation repair. I felt like they were honest and trustworthy.
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"Better than expected! All my concerns were addressed and mortar was added to make entry into crawl space more comfortable. There was great attention to details."