Get matched with top water heater repair or service pros in Belleville, IL

"Jacob thoroughly looked over everything; water lines, gas line, igniter, gas valve, connections, etc.. He took the time to make sure everything was working properly and even educated me on a few things I didn't know."

"This is the best company I would highly recommend. They arrive quickly and were very clean due the install!"

"The phone service center worker was polite and friendly.  The company confirmed the appointment by phone.  The plumber Jon came to my Godfrey residence exactly on time.  My dog (who seems to have a sixth sense about people's character) stopped barking as soon as I invited Jon in, and was calm.  Jon wore booties and even put booties on wheels of all equipment brought into my home to keep floors clean.  He asked many questions before starting and did a quite thorough diagnostic work up, explaining the various possible causes of the problem.  When most likely problem was found he took extra measures to ensure other problems did not coexist.  He was knowledgeable.  Before starting the job he showed me the cost from the company's list and reviewed written company standards including that all plumbers are licensed, must receive frequent training to keep up on their skills, undergo frequent drug screens, and carry $1 million in insurance.  He showed me that the company received an A minus rating from the Better Business Bureau and when I asked him to prove it he politely asked if he could use my computer and he pulled up the BBB site on line, showing me the rating.  He was thorough in fixing the problem and demonstrated to me in different ways how we could be sure the problem was fixed.  He left no mess.  He gave me tips on how to keep the problem from recurring and steered me away from unnecessary interventions that had been suggested to me by others.  When I had to leave to pick up my son from school he waited at my kitchen table for me to return.  He gave me a written guarantee that if the problem recurred to even a small degree it would be fixed for free.  He asked me to honestly critique my experience on the local. google. com site, explaining his company uses this feedback to improve services.  He was courteous and friendly yet professional.  He was kind to my son.  THIS is my new plumber.
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"The service provider appropriately diagnosed the problem timely and offered acceptable repair options. The company was extremely responsive with the initial service call as well as with the follow-up repair. I would definitely recommend their services to others."

"Made second trip to stop water leak. 2 new toilets and leak from pipe behind wall to sink fixed by replacing pipe that was leaking. No more leaks! I am a happy camper! Would use them again and would recommend them."

"This was the first company I selected after becoming familiar with HomeAdvisor. Terry, the plumber, contacted me very soon after my submission and came to look at our problem the next day. He gave us a very affordable quote and came back the next day to do the repair. This is another HomeAdvisor business that I would hire again in the future and recommend to my family and friends."

"Bought the service as a "big deal" from angie's list.  He was prompt, professional and got the job done right the first time.  I plan on using him again.
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"Our water heater went out the other night. I called and explained what was going on and they assured me that someone will be out as soon as possible.  A bit later the technician came to the house ,first he greeted us then he put on his shoe covers before coming into the house.  When I showed the technician the problem he was very patient in explaining to me what all needed to be done and he answered all my questions in a way that i could understand. I was impressed with his knowledge of the business but more impressed with his people skills. That night was our first time to call a plumber and if we ever need one again we will definitely call them!"

"We had a very good experience with our Bathroom Remodel. Basically, the bathroom was gutted. Dylan was the representative that helped us through the design process. He brought all samples to our home to make choices. He was patient, knowledgeable, and overall, very pleasant to work with. Ben and Kellan performed the work on the project. They were very professional, and extremely hard working! They literally took lunch breaks and other than that worked the entire day without breaking. They were quiet as can be, they didn't have any music playing or even receive private phone calls. They cleaned up after themselves each evening before they left. Extremely pleasant to have in our home. They kept us informed along the way and paid attention to detail. We couldn't be happier with the end results, job well done. I would definitely recommend them or use them again. Steve & Debbie K."

"A very professional, customer service oriented company. The technician was extremely skilled and knowledgable in his trade. Out of three appliances I scheduled for repair, he had the parts with him to repair two of the appliances same day and returned with the 3rd part at my next eariest convenience to repair the 3rd appliance."