Get matched with top water heater installers and replacers in Billerica, MA

"Mr. Floros worked with my schedule on a short timeline to replace our water heater. He professionally negotiated with me about how to get the job done approximately the way that I wanted while still meeting local code. When the job was completed, he cleaned up and took away the old unit. The price was a great value considering the work done."

"Jeff Griffin really knows heating & plumbing! He also recommended 2 excellent 3rd-party companies: 1. Unlimited Removal and Demolition - to drain, cut up, & remove old oil tank; abate asbestos from, and remove, old boiler; remove oil filler pipes & patch foundation with cement 2. Boxford Chimney Sweep - to run a new flue liner and install a new stainless steel chimney cap We hired J.Griffin Heating & Plumbing to disconnect an ancient "snowman-style" oil-fueled steam boiler with attached "instant" water heater, and replace it with a gas boiler & free-standing gas water heater. Fast. Efficient. Clean. Pleasant & willing to answer all of our questions. All 3 companies provided very high quality experiences! I would hire any/all of them again. Bonuses: Sandy Griffin (with JGH&P), & Daniela Ibanez (with UR&D) provided excellent & timely email & phone support. 5 Stars all around!!"

"My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the name model recommended did not exactly match 1 to 1. The suppliers who sell you the water heater dont tell you that, and you only find that out if you try to go deep into the specs. Ken picked up my new water heater and confirmed about the dimensions with the supplier who failed to mention this offset to him. When he reached my home with the new model, I told him about the offset which i was not sure about and he again called and confirmed with the supplier who now said ya, there is a 1/4th inch offset. So we were very worried that time if the new one would even fit. But thanks to Ken and his son Ken, who talked to few people and confirmed that they could work with the offset and he installed the new model at my place. It took maybe a couple of more hours for him to install this but he and his son did a fantastic job. It is really hard to find transparent people these days. I am glad I went ahead with Ken for the job. I am highly satisfied and will definitely work with him in future. Highly recommend"

"I hired Brian to replace a water heater that started to leak. He was everything you would want from a skilled professional. He gave me a reasonable quote, answered all my questions, worked around my schedule, did a great job with the replacement, and even called the next day to make sure I was happy with his work. I could not be happier with my decision to hire Brian and would definitely use him again."

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"Replacement of 2 heating and a/c systems. Went very well. Professional, courteous, and thoughtful."

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"installed my water heater within a very short time, super nice and very efficient and professional , i am very pleased with the work, thanks"

"Standard water heater replacement performed next day in 2 hours at the quoted price."