Get matched with top water heater repair or service pros in Covington, GA

"Estes has been providing my service for approximately 10 years. Always prompt, courteous and very accommodating. They recently (June 2019) replaced my hot water heater and installed new HVAC system. An awesome crew performed the installation and was very thorough in explaining all of the new components to me. Also the gentleman who came to my home when the unit needed replacing was extremely knowledgeable, very friendly and insured that all of my questions and concerns were addressed before he left."

"Scott arrived on time and fix the problem. He explained how the tankless gas water heater works.Scott did an excellent job."

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"William and his trainee were very nice, kept me informed of what they were doing and made some repairs to my system. They were excellent."

"So glad that Rooter Pro Xpress was available to come to our home same day. Our water heater was repaired without delay and our plumber was able to offer a warranty. He was was courteous and explained a technical repair in easy terms for us. Such a professional service."

"They did an excellent job repairing our faucets and pipes. They were professional, on time, and explained everything clearly before starting the work. The job was completed efficiently and the area was left clean. Great customer service from start to finish, highly recommend!"

"The project was excellent. I had a water main that needed repair and the job was completed quickly. High quality work and the plumber took time to explain the repair to me."

"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."

"Justin was awesome! He was extremely professional, answered all of my questions & was transparent about the service & pricing! Would hire again!!"

"My interaction with the entire team was great. Eric Smith provided the initial assessment. He was knowledgeable and patiently answered my numerous questions. Jay Akers the supervisor also patiently answered my questions. Tony Turner and team arrived as expected and did a fabulous job. They were professional and efficient giving updates throughout the project. Watching the bore team was fascinating as they navigated the equipment and utility lines with precision. I definitely would recommend Rooter Pro GA. The customer service from the office staff was also top notch."