Get matched with top water heater repair or service pros in Gainesville, VA

"Needed to repair or replace my tankless electric water heater. Many other companies refused to even take a look. Worked with Andy, had to get mine replaced but did it quick and very professional."

"Great. The contractor from Jimmy Gusky arrived on time and within 45 minutes had provided a full inspection and determined the unit was fine and had simply malfunctioned temporarily during several extremely hot day.s. So this saved me many thousands of dollars. Great experience."

"When we purchased our home, we learned that the previous owners had Mermaid Water install a water treatment and purification system, as well as the hot water heater. We have never had a home with well/septic or treatment/purification system. We have had Mermaid Water come out on several occasions and each time the technicians have been extremely knowledgeable and friendly and conscientious. They have taken time to not only service our home but they have freely shared their knowledge with us and helped us better understand how the water works in our home. We always feel like we got the value for our money and then some! Brent, Matchett, Jay...have all been incredibly helpful and friendly! The few questions/concerns we've had (mostly due to our ignorance), they have always been willing to follow-up and resolve and resolution has been 110%. Also, they have an amazing customer service approach with their scheduling and notifications and immediate appointments scheduled--you always know who and when they will be at your home, and we love this extra touch!! Thank you Mermaid Water! We HIGHLY recommend!"

"Excellent - very high quality and personable service."

"Services were prompt, clean and efficient. Tech was knowledgeable and personable. Water heater was affordable. Estimate (free) was done on site - not guessing over the phone."

"Fine. I had no issues. They got out to the house very quickly, within several hours of request, they were quick with no added charges or time, and the estimates that were requested (replacement of water heater) were explained thoroughly."

"The crew was knowledgeable about water heaters and their issues. Fixed our problem without any complications."

"SwiftPro was excellent. When our hot water heater went out (at nearly 20 years old, we were neither upset nor surprised!) we reached out to a few places but SwiftPro was the most responsive and had the price was fair. Zabi, the service technician was fantastic. I can’t say enough good things about him. He was prompt, provided excellent communication, took meticulous care with the work and work space, and was just a great person to talk to. The install went great and there was no aggressive sales tactics or upselling. Just a genuine cut and dry hot water heater removal and install experience. I highly recommend SwiftPro. Thanks Zabi!"

"Really appreciated the next-day appointment (on a Saturday) and the high quality Service Representative who showed up on time and completed the necessary repair quickly and efficiently. Really excellent service. Would highly recommend Snell Heating & Air Conditioning for any repairs or service. We will definitely call them again if we need any work on our HVAC systems."

"I called then on a Saturday afternoon after noticing a water leak in my home. A representative came out within 20 minutes. He explained what he was going to do and discussed the fee. Once he found the leak he explained the fee to fix it. He was courteous, wore a mask at all times and kept his shoes covered. He cleaned up after his repair and showed me what he had done."