Serving Marion, OH and surrounding areas
Approved
In business since 1977
Customers say: Super punctual
"They phoned to let us know they were on their way and arrived about 20 minutes later with 2 people -- a plumber and a helper. We already removed the tub, with the exception of the area by the plumbing. They removed the tub area by the plumbing, repositioned the plumbing and valve for the new tub, and installed the new tub. They were courteous. They had to removed a section of our drywall to get the tub in, yet it wasn't too much of an issue for us. As they were putting a board up on the wall to sit the tub on, I noticed they were not doing the end boards. When I asked, the plumber stated that they no longer do this. I mentioned it was in the manual and they dismissed my comment. When they were leveling the tub and getting ready to screw it into the wall, I mentioned the boards again, prior to it being a "point-of-no-return". Again, it was mentioned they don't do that anymore and it's not needed. I'm really hoping they are right, otherwise it will be a costly repair. They screwed one side of the tub in too tightly, so the "lip" is bent and as we are currently completing the tile work for it, that section is challenging since it does not line up with the cement board. Lastly, they did haul away our old tub, for a charge. Do not assume they will take your old building materials they are replacing away... you have to pay for that. When we received our bill in the mail, it was higher than expected, but not by that much -- maybe $60. It wasn't worth complaining about in the end. We had a coupon that dropped it down by $15, so we didn't say anything. In the end, we had 2 workers (plumber and a "helper") for 3 hours (this included their travel time to the job)."












































