Get matched with top water heater repair or service pros in Medway, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"G&C Plumbing and heating were great, they did a fantastic job on replacing my water heater."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Brandon did an excellent job on our water heater and whole house filters. He even identified issues that weren't related to his work and helped us fix them."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Called quickly, scheduled service for next day. Water heater replacement was fast and easy."

"Emergency answered promptly and made every effort to get a plumber on site to replace the inners of the water tank."

"They installed a new hot water heater for me back in March. Nine months later, a part failed. Although the water heater was under warranty, Burke told me I would have to pay the labor but the manufacturer would reimburse me. The manufacturer refused and Burke Plumbing and Heating stepped and reimbursed the labor fee of $250.00! They are awesome and I would highly recommend them to anyone!"

"The people at Landry are amazing! However, their fee of $199 is almost 2.5x the fee of any other company. This wouldnâ t be bad as you can usually apply this fee to work, and thatâ s what their rep let me know during the phone consultation. Unfortunately, when they come out thatâ s when you learn that you can only apply this to specific services. I didnâ t actually need any of these services so I had to select something that I didnâ t really need but allowed me not to completely waste my money. I really wish they had been more forthcoming about this. Itâ s these little things that win or lose customers."

"We just bought a house and had some cosmetic updates we wanted done (new toilets, faucets, utility sink, bathroom trim, etc). While they were here we had them look at a few concerns we had with our hot water heater and a slow leaking pipe. They gave their honest opinion and never tried to upsell us, though we wound up making a few minor preventatives repairs anyway. From the call center to the plumbers doing the work.... everyone was a professional who was kind, patient and friendly. Quintin and Victor were incredibly nice and I really appreciated how the little things like how they put protectors over their shoes every time they came into the house. It was obvious they took great pride in their work and I as a real estate agent I will confidently recommend them to my clients 10 times out of 10. 5 stars!"