Get matched with top water heater repair or service pros in Salisbury, NC

"Very professional and addressed my concerns with my water"

"Great work and price. My Technician, Hunter was very professional and honest. Something very hard too find these days. Also they were able to do the service the same day."

"Service was top notch and the cost was very reasonable! Will you them again."

"The worker did not find a leak but gave me helpful information and provided some service to improve my situation."

Southern Crafted Plumbing provides residential and light commercial plumbing with a focus on quality workmanship, clear communication, and dependable results. From routine service calls to new installations and remodels, we help homeowners and business owners resolve plumbing issues efficiently and correctly.

"Water Heater Experts provided top notch service when they replaced our failing, old water heater. We had a unique situation at our house that required a tankless water heater as a replacement and this meant upgrading the gas service. John at Water Heater Experts kindly and patiently guided us through the decision process and provided encouraging options for a difficult situation. He is extremely knowledgeable and is more than willing to share his plumbing wisdom. John provided us with a reasonable quote, so we went forward with installation. When it came time for installation, John kept us apprised of the schedule, was prompt; he quickly and cleanly installed the water heater. Now we have an endless supply of fresh, hot water. I highly recommend Water Heater Experts for their integrity, attention to detail, cleanliness and passion for water heaters."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"We have searched for a good, reliable plumber for years and tried quite a few before finding E R a few years ago. We have used them for water heater replacement, water line repair, and most recently, replacing our main water line after our water bills shot out of sight. E R is not necessarily the least expensive, nor are the the highest, but they are extremely responsive, personable, professional and do quality work. I was very impressed when I submitted a request online on a Sunday, non emergency, and got a call back in a short time. That wasn't requested or needed, but very much appreciated. After they came out and determined the problem, I received a quote from Dave that night and prompt answers to questions via email. We've had the same plumber, Taylor, for most of our service and really like him. They did a quality job replacing my water line. U should have listened when they recommended replacing vs repair a few years ago and it would have save me some bucks. A few days after they left, I discovered my irrigation was off. The came back out the next day after I called and realized there was a connection problem and quickly rectified. I'm glad to have a trustworthy and reliable plumber and plan to continue using them in the future."

"Answers calls right away. Great professional service."

"I have used Pro Plumbing for years, and their quality has remained top-notch (some companies start out with stellar quality and service, but degrade over time). Today, I needed several things done (unclogging a slow drain, painting the fitting on a propane line, and fixing a leaky outside faucet), and Josh came out to perform all of the work (I sprung the final job on him last minute, and he was very professional and courteous - telling me that he had the necessary parts on his truck to do the work right then). Pro Plumbing practices up-front pricing, so after inspecting the areas where the work needed to be done, Josh was able to provide me with an itemized cost list, such that I could see exactly what I would be paying for each task (which allowed me the flexibility to choose whether or not I wanted to complete everything that day). Josh was very knowledgeable, and explained what he was doing as he went along - making sure that everything was working as expected once he had completed each job. He also inspected everything after he had tuned the water back on - to ensure proper water flow to all faucets. As a bonus, he even showed me where to find the backflow valve for my irrigation system. I was very pleased and satisfied with Josh’s work and professionalism, and will definitely continue to use Pro Plumbing (and now they have electric and HAVC, as well!) for all my plumbing needs."