Get matched with top water heater repair or service pros in Scotland, CT

"I needed an emergency replacement of a hot water heater. Daniel not only came earlier than he was supposed to, he was very informative, polite, and very thorough. He went above and beyond to do the job, snd clean up. Whoever answered the phone when I called this am, squeezed in my appointment, and never did I have to speak to a machine. They texted me when he was on the way, snd showed exactly when he was supposed to. Great friendly customer service- will definitely recommend them to others and use them again! Oh, and the guy that brought him the new heater, came quickly with it and was equally friendly and knowledgeable! Ray Page- Thank you all so very much!"

"Matthew was very quick to get back to me and get the job done right. I had a leaking toilet that was not seated correctly so it ruined the floor beneath. I had this issue fixed 3 times before. Matthew came out and replaced the flooring underneath it and now it sits correctly on the floor and no longer leaks. I would definitely have them come back if I had any other plumbing problems"

"We had a little issue - did not ask a lot of questions or do a visual inspection before snaking our shower drain - turns out we should not have done that due to this drum trap we had. Long story short ending up breaking a pipe - but it was all so old we needed to get it replaced anyway. I had to fight for what I thought was right, but at the end of the day they took care of the price and the situation. Overall this company is probably too expensive for their quality of services, but they were very kind and worked hard to fix this situation."

JRW Services LLC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

"We had no idea when we hired Eric Sabo that we would feel so well taken care of and, honestly, almost like we are family! He has taken such good care of us replacing our furnace, hot water heater, and air conditioner and worked with a timeline that wasn't really in our hands. He is reliable, knowledgable, and very kind. We highly recommend him and his team!"

"He was very knowledgeable and gave me some advice on how to avoid future problems. He was also on time and the service was done fairly quickly. He took the time to make sure all repair needed was done correctly and assured me if any problems were to occur he would be back to fix."

"Needed failed hot water heater replaced. Campbell installed a new replacement the next day after being called. Two installers plus the business owner showed up on time and quickly made the swap. Will definitely use again for plumbing need."

"I didn't actually need DrainWorks to do work in my house. I had some standing water in my basement drain and I wanted a pro to look at it and make sure it was ok. Justin from DW assured me it was normal, likely a result of elevevated ground water due to recent storms. I also asked him about installing a back up sump pump and he made a different recommendation that made a lot more sense. He was knowledgable and friendly and gave great advice - well worth the $69 consult fee for his expertise and the peace of mind it provided me."

"Service provider arrived as scheduled and performed the service promptly."

"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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