Get matched with top water heater repair or service pros in Sherborn, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Overall, a great experience. We live in an old building, and we knew there would be technical challenges involved in getting the system installed, given the and quot;ancientand quot; construction of our house. It was also important to us that the job be done aesthetically, and not in a way that would change the look of the building. NETR did a great job on both fronts. Their senior design people spent a lot of time looking at the layout and poking around the house trying to find ways to tuck the units and piping where it would be inconspicuous. Install was very fast, and the guys on site were a pleasure to have at our house.

NETR was certainly not the cheapest bid (and they're up front in their materials about how the quality of service they provide etc means they rarely will be). But we felt that given the nature of the job we wanted them to do it, as they were the only ones we felt confident could handle the complexity of the install."

"We were very pleased with the work that the Genove technicians did. They removed our 40-year-old gas boiler and associated water heater and replaced it with a new system. They tested the new system carefully, put explanatory tags on all of the relevant pipes and faucets, and cleaned up well. The team members were polite and worked hard. We had similarly good experiences when Genove technicians came to repair our central AC system. They were knowledgeable and efficient, got the system going again, and the price was fair. We continue to use this company for heating and AC repairs."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Brandon did an excellent job on our water heater and whole house filters. He even identified issues that weren't related to his work and helped us fix them."

"Had mike and zach out to replace my gas water heater. They were on time, professional, and courteous of my home. They even wear shoe covers and use drop mats to make sure the floors dont get dirty! Excellent customer service at a reasonable price"

"Fantastic service. Responded quickly to an emergency - failed water heater. Was able to replace it within a few hours at a reasonable price."

"Emergency answered promptly and made every effort to get a plumber on site to replace the inners of the water tank."