Get matched with top water heater repair or service pros in Westwood, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Overall, a great experience. We live in an old building, and we knew there would be technical challenges involved in getting the system installed, given the and quot;ancientand quot; construction of our house. It was also important to us that the job be done aesthetically, and not in a way that would change the look of the building. NETR did a great job on both fronts. Their senior design people spent a lot of time looking at the layout and poking around the house trying to find ways to tuck the units and piping where it would be inconspicuous. Install was very fast, and the guys on site were a pleasure to have at our house.

NETR was certainly not the cheapest bid (and they're up front in their materials about how the quality of service they provide etc means they rarely will be). But we felt that given the nature of the job we wanted them to do it, as they were the only ones we felt confident could handle the complexity of the install."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Excellent work replacing a water heater and related pluming - they use professional grade water heaters and do an excellent Job. Michael is a top notch friendly guy who offered great work at a fair price. He was accessible by phone or text when I needed him, got back to me ASAP and did the job in a more than timely manor. Highly recommended."

"Problem solved and settled in 30 minutes. Great service. Highly recommend."

"I had an incredible experience. My water heater was leaking and ready to let go. Brian had contacted me. He set up an appointment the next morning. The two gentleman ( plumbers ) came in. Removed the old water heater. Installed the New water heater. And updated the vent piping because it was old and out of code. They did a wonderful job. And I cannot speak highly enough of them , the speedy work and their professionalism. I now have a new plumber for all my plumbing needs. Thank you."

"Emergency answered promptly and made every effort to get a plumber on site to replace the inners of the water tank."

Welcome!\n\nAt JN Service HVAC & Plumbing, we’re proud to deliver licensed, insured, and trusted HVAC and plumbing solutions to homes and businesses across Massachusetts.\n\nWith a solid reputation built on Excellence, Commitment, and Responsibility, we help you prepare your home or commercial space for the season ahead — before winter problems strike.\nOur priority is your comfort at home.\n\nWhy Choose Us?\n- 5-star Rated Company: We are a 5-star rated company with more than 1200 satisfied clients.\n- Customer Success: We focus on long-term relationships.\n- Specialist: Expert knowledge and proven skills.\n- Licensed and Insured: Our services are fully insured, providing you with peace of mind.\n- Quality in Everything we do: Best service with the best products.\n- Double-year warranty on labor.\n- Emergency Service: We're ON 24/7 to ensure your well-being.