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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Everything done perfectly as promised. Highly recommended."

"Long Home did an awesome job installing my new shower, vanity, and bathroom floor. It looks beautiful!"

"Installers were very nice and clean"

"Great work, moved quickly to resolve my plumbing issues. Inspector said 'these people did great work'. Highly recommended."

"Need to replace appliance"

"Jimmy showed up to my home during a time when my thermostat was not working. That issue was fixed. He sold me a services contract and told me when he returned to services the units, he will cover the pipes outdoors. I purchased the contract for twice per year maintenance. I scheduled with him for a specific date. Appointment was confirmed but Jimmy did not show. When I called, he it appears that he forgot my appointment and he rescheduled saying he could not work in the rain. He rescheduled for a few days after and one of his workers showed up (Carlos). The guy showed up looking like he was someone who does not want to work and unprepared. So, I asked him if he has filters and he said know. Jimmy's workman did not bring filter, so I offered him filters I had stored. I asked him if he bought things to cover the pipes at the back, he said no. I called and left a message for Jimmy. Carlos was so rude and unprofessional. I was so scared of him and the way he was behaving. Carlos then said he would NOT do any service. IT WAS A WASTE OF MY TIME. He did return my money. BUT I will not recommend him. Will NOT use him again. As woman I will not hire again. Customer services was poor, reliability and punctuality poor."

"Ruben and the team did such a great job on the first project (2-3yrs ago) that I asked them to come back and finish my condo's water heater closet, which showed wear and tear from past water damage. They did a fantastic job in repairing the closet and adjacent living room's dry walls that it looked seamless to the rest of the unit. The team was always conscious of keeping the work area clean as they closed the area off with tarp and placed drop cloths down. I greatly appreciate the amount of high-quality work done in a short time span, especially when asked within two weeks of the project starting. I've recommended the team to my family and friends if they ever need a job done right by a team who is professional, courteous, and knowledgeable."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"Very satisfied. Work crew assigned was superb: timely, clean workspace, attention to detail, completely responsive."