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"We were extremely pleased with the 3 bathroom remodel projects by Step by Step Remodeling. The planning, communication, advice, and workmanship were excellent. Vlad and his crew were always on time, worked hard, cleaned up every day, minimized dust/mess in the house, were trustworthy, and true professionals. He had specific crews for demo, plumbing, electrical, and tiling. His tiling guys are some of the best in the business. Vlad was very hands on too and when he wasn't working on the house was checking on his crew several times a day giving them specific instruction. He walked you through what to expect each day and always asked for our preferences when decisions needed to be made. Their estimates were very competitive and completed the work faster than others could (also worked weekends with our permission). Can't say enough positives about our experience and highly recommend Step by Step Remodeling."

"AJC Construction finished my basement and they have done a great job. This is the second time I have hired them and they are very efficient and professional. They worked with my budget and kept me informed in every step of the way. I really appreciate the great job they have done in my home. I will definitely be using them again soon. "

"Alpha Home Services was such a big help! I had a water leak incident that damaged the floor and ceiling of my home and Alpha Home Services was able to come quickly and open the ceiling and take out the dry wall. The first day they came they laid out all the plastic and closed off the damaged area and took out the dry wall to let air dry the foundation of the home. The next day they let it dry and came to check and spray to ensure there would be no mold. After they came again to install new dry wall and paint. They also were able to give me an estimate for all the damages and talk to my insurance company for the claim. I was able to get my claim and my home repaired in no time. Thank you again!"

"Mackie installed a pool deck and garden wall for me. He spent time to understand my vision for the space. It looks great. Mackie was on top of all of the details and everything went smoothly. I am very happy!"

"Could not be happier with Jim's work. Remodeled master bath, kitchen, replaced front door, plus several other smaller tasks. Easy to work with. Has a talented eye for style and design. Kept me informed throughout the process. Has experience with the design board in my town (Reston). Never up-charged. I've recommended him to several neighbors already."

"Gave us weekly updates of what they were planning to do the next week and then did what they said they would do. Good communication all Ariana. Easy to work with."

"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"The owner came out and looked at some water damage we had in our basement . He promptly sent an employee to fix the drywall and paint our bathroom . They also fixed a damaged door and replaced the baseboard . They did a great job !"

"Dave was very responsive during the entire process. He worked with us on our vision, was able to resolve unexpected issues we found during the remodel, and delivered quality craftmanship for a very fair and reasonable price."