Get matched with top water treatment pros in Los Altos, CA

"Water faucet was leaking in my kitchen. The team came and fixed the issue. Team was professional and efficient."

"Not only did Mike repair the problem, he also took the extra time to replace a shower drain. We appreciated his expertise and professionalism."

"I met Gert when we hired him to replace our Tankless water heater. I was so impressed with is knowledge and concern to make sure the installation was neat and clean. The piping is literally a work of art. We met with Gert and Sergio to discuss the next phase. They removed all the galvanized pipe and installed 3/4" copper with a true hot water recirculating line for Tankless recirculating pump. Before they started work, they came in and placed protective covers over the hardwood floors. Sergio and his team replaced all the cast iron drains with ABS. They even opened walls where needed to get to the old galvanized drains to the sinks. They pulled up toilets and replaced the old flanges with new ones. All that's left is the sewer line from the house to the street. We will be calling Gert and Sergio when reach that point. Gert, Sergio and the whole crew have something you do not see that often anymore. That's integrity and concern for their customer. Also very conscientious of keeping our home clean."

"Highly recommended. Steve spent time with me on the phone educating me about the pros and cons of tankless and heat pump water heaters. He followed up quickly with a competitive estimate after visiting my home. He is knowledgeable about rebates that can save a lot of the cost. He is a bayren approved contractor which is required if you want to take advantage of their rebates. He installed one water heater this week and everything went very smoothly. Next week I am having him back to put in a heat pump water heater."

"They installed a Moen water shut off and a gas earthquake shut off. They were on time, efficient and professional."

"Marvin is a very skillful and professional man. He is a very detailed and neat person and not rushing to finish the jobs. When he completed the repaired job, he repeatedly ask you to review and check over what he’ s done until I satisfied."

Universal Plumbing and Rooter is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"We haven't had an issue with the system"

"Tyler was very courtesy and informative. He was able to locate the issue of the high water bill and was able to provide a resolution quickly. He was very professional and reliable."

"It was great luck that Jason of J Drains was working on a job near my home and was able to come by after he finished that job to check my hot water heater. He fixed it right away because he spotted what was wrong quickly. Jason was very professional and polite. I recommend this company!"