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"Jesse is extremely knowledgeable and provided multiple options for size, location, and price range for a new water softener system. His customer service and installation were impeccable. I highly recommend you reach out to Jesse for your water conditioning needs."

"Eric was the plumber who provided my service. He installed a new shut off valve for my water line running to the outside spigot and replaced a portion of the water line that had a leak at the seam. He was on time, personable and completed the job in about 45 minutes. Would highly recommend this company and Eric"

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"Technician was polite and efficient. Told me exactly what was happening while checking our water system we have in the house."

"The installer Dustin was great! He was on time and professional. The installation was completed in about four hours as stated the job would be. I am happy with my water softener system and so is my skin!"

"Both the salesman and the tech were fantastic. From explaining the benefits and the cost, to installing and actually making the plumbing system better, they did a fantastic job. The technician had some health issues he needed to see a doctor about, but he and the salesman returned later the same day and finished up the job perfectly. I can’t recommend them more. Oh, and our water is so much better now!"

"During a recent rainstorm, we checked our panel box and found that we had water sitting on and leaking around our breakers. We called and Randys responded promptly. Tom was thorough, professional, and friendly. He identified several areas where water was getting in and discussed with us the hazards of corroded breakers (and they were clearly corroded), water sitting on the breakers, and the potential remedies. We decided to replace the entire panel plus the leaking box that held the meter and Tom worked to expidite the extensive project for the next day. Project included shut off of power for entire day with Tom and Nick in and out of the house all day replacing outside box and inside panel with as little disruption to us as possible. Tom kept us updated on progress, encouraged our questions and welcomed our checking in on the work as it progressed. It was as pleasant as a day with workers in and out of your house could be. Plus, since the power was already out and they were here all day, we had asked to add in some of those small electric projects in the house that often never get done. They completed all of them including some undercabinet lighting in a snack area which looks fantastic. Cant stress enough how professional and respectful of our home they were."

"Davis did a great job presenting the Water softening system but a little too much money for my budget.."

Welcome to Northern Benjamin Franklin Plumbing! Locally owned and operated with over 30+ years of experience in the industry! We take pride in the quality of our work and customer satisfaction we give each and every customer! We are known to pay exquisite attention to detail, while making customer satisfaction our top priority. Call us today to learn more about how we can help you!\n

"Our water heater had been leaking. I contacted Dean’s Home Services on Thursday AM 3/5/2026. Their representative Mike Washburn arrived that afternoon. He discussed our options, and we chose a Bradford White water heater. Mike arranged for an install the next day and disconnected the old water heater. At 8:00 AM the next day installers Cody Washburn and Sebastian arrived. The new water heater was installed in an hour and a half. The old heater removed and cleanup completed. We had hot water in less than 24 hours after our original call. Mike, Cory and Sebastian were very helpful and professional. We could not be happier!"