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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process94% Recommended
10 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- AC Repair
- AC Installation
- UV Lights and Air Purification
- Maintenance and Tune Ups
- 24 Hour Emergency Service
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 401-410 of 559 results
5.0
Ana D.
Naperville, IL
12/27/2018
Water heater burst on Christmas Eve. Got a call back from G&R on Christmas Day. Only company to respond. They installed the new water heater the next day. Jay was very professional and took the time to answer the questions we had.
5.0
George Z.
Marengo, IL
12/26/2018
Our serviceman was very professional. He was very pleasant and was very knowledgeable about the problem with our furnace. The repair was done quickly and at a reasonable price. We would definitely hire this company again in the future.
5.0
Char S.
Winfield, IL
12/22/2018
1.0
James K.
Barrington, IL
12/20/2018
They were fine in the diagnostic phase but tried to gauge us on the simple replacement of a part I got for $73.00. They wanted $465.00 to fix the furnace.
Response from Company:
Our prices are right in line and in many cases lower than our reputable competitors. As you can imagine there are costs to a business that are more than just the cost of the part. You are always welcome to have someone else do the work or to do it yourself, this is why we never charge you before getting your approval first. We are always upfront and honest about our pricing and let you know of any and all pricing before doing the work. We don't believe in hidden fees or shady practices, we always operate under a belief of honesty and integrity.
4.0
Zhivko Z.
Long Grove, IL
12/19/2018
They were very helpful and informative.
5.0
Erik B.
Melrose Park, IL
12/13/2018
none
5.0
Ronnie L.
Carol Stream, IL
12/10/2018
Very fast very good people
5.0
Shaili S.
Aurora, IL
12/4/2018
Rob T., Alex Mora and Ed, were awesome! they were all very knowledgeable and they answered any questions I had. I was very grateful G&R was able to replace my dead furnace so quickly. I thank Home advisor for finding me such a great company! thank you. I absolutely recommend G&R for heating and cooling services! They are all very Polite.
0.50
Nancy W.
Evergreen Park, IL
12/3/2018
Paid $135 for furnace cleaning that was not done. Instead, they told me I needed a new furnace. The local fire department came out and said the furnace was fine and that it needed a good cleaning. I paid $135 for nothing.
Response from Company:
Hi Nancy, your call was a service call to see why your unit was not operating, we diagnosed that it needed to be replaced as it is leaking small amounts of carbon monoxide and is very old. We unfortunately cannot service or clean a unit that is leaking carbon monoxide. The fire department checks for unhealthy levels of carbon monoxide - which is anywhere above 50-70 ppm. Your reading was very small between 3-5 ppm, but in our opinion, any amount is not safe, and, for liability purposes, we do not service units that we deem dangerous. The $135 was the emergency service call fee to come to your home and perform the diagnosis at 8pm at night.
5.0
Robert R.
Warrenville, IL
12/3/2018
The whole team was great-I scheduled an appointment they were prompt and the technician Jay,was awesome he did a great job took care of my furnace,I couldn't be happier-thank you
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