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98% Recommended
10 Years In Business
Company Details
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Service Details
Areas of Expertise
- Garage Doors
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- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 41-50 of 99 results
4.5
Ramone H.
O Fallon, MO
3/15/2018
Same day repair. Reasonably priced.
5.0
Harvey T.
Saint Peters, MO
3/12/2018
Floyd was very professional, courteous, neat clean up, knowledgeable, worked in a very timely manor. We are very pleased with the quality of product and installation. We highly recommend thus company for garage door removal and installation.
5.0
Mark D.
Saint Charles, MO
3/3/2018
I called and they were available Within the hour. Great service And friendly.
5.0
Felix W.
Saint Louis, MO
3/1/2018
Happy with the work. Everything was great. Courteous.
3.0
Eric H.
Saint Peters, MO
1/18/2018
At first, we were very impressed. Floyd responded quickly to our phone call and gave us a competitive quote. He also replaced the springs on our garage door at no cost until he could replace our garage door. Three weeks later, he came to install our new garage doors and that is when all of our problems began. First, he installed the wrong garage door. We ordered a tan door, but he installed a white one. He blamed the error on the ordering department, but shouldn't he have checked the order before installing it'? He did come back within a week to replace the door, but this was inconvenient for us because we had to empty items out of our garage for the second time. In addition, Floyd notified us that our window inserts could not be installed, because they had to be reordered. He told us they would arrive in 2 weeks. After 2 weeks, I called to inquire about our window inserts, but Floyd informed me that the 2 weeks he had previously mentioned was actually 2 weeks from the order date. He assured me that they would arrive the following week. After 4 weeks time, I again called to inquire about our inserts, and he said that he had received them and would be by later that day to install. He did come that day but left a message saying that he had received the wrong inserts. He assured us that it was once again the ordering department's fault, and that they were going to overnight them to him and that he would get them to us asap. One week later, I again called to ask about the status of our inserts. Floyd said he had received them and would be by to install them. Another week has passed, but we still have not received the inserts that we ordered and paid for. Needless to say, we are very disappointed. We have read all of the other glowing reviews and wonder if we are truly the only ones to encounter this many problems. We are also curious to see if this review actually gets posted since companies pay a sizable monthly fee to have their company advertised on Home Advisors. Does the monthly fee that companies pay ensure that only positive comments are posted?We will think twice before using Home Advisors again. However, in the future if Complete Garage Door Services follows through with quick and reliable repair service, we will update our review.
Response from Company:
I am sorry, but the mix ups were at the door center, the inserts where missed labled that i picked up. i had them overnight the right ones in, hence the box that i gave you. we are all human and make errors, i do apologize fo your inconvience.
5.0
Mike B.
Florissant, MO
1/3/2018
Floyd came out on a bitterly cold day and got the job done. Very professional attitude, and the work showed it. I highly recommend him.
4.0
Shahidur R.
Bridgeton, MO
1/3/2018
He is efficient, Knowledgeable and work done well. But could not keep his time right, late to show up.
5.0
Sean C.
Manchester, MO
12/25/2017
Great work. Great prie
5.0
Paul W.
Ballwin, MO
12/20/2017
Floyd did a good job at a reasonable price.
5.0
Christopher G.
Saint Peters, MO
12/18/2017
I had an issue my wife wanted fixed ASAP! Floyd came out within 30 min of our conversation. Fixed the door spring in less then an hour. Awesome service and quality.
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