Get matched with top window a/c unit service or relocation pros in Alabaster, AL

"I was extremely pleased with Ontime Service. I received an advance email letting me know who would be coming to my home, with a picture I believe, and Sam introduced himself upon arrival. I liked that I could schedule an exact time for service and Sam was on time. They have a fixed pricing structure, so you pay for service, not time. Sam was very thorough and careful to protect his work area, and even helped me move my table back in place, which was thoughtful. I would definitely use Ontime Service again for my electrical or plumbing needs."

"When I need HVAC work performed, I know I can trust him to give honest recommendations on whether to repair or replace it."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Happy with the service! Installed a new furnace and AC. Have used him several times and trust him for my all my HVAC needs!"

"They called to say Andrew was on his way. He arrived soon after that. He immediately got to work and told me what the problem was and explained what would be done. He let me know about my HVAC overall health and explained the upcoming 2020 EPA changes to freon used by my unit. I will not hesitate to call on Ethridge again. I'm very happy with their work."

"Went smooth, exceeded expectations on service. I would use them again."

"Mr. Coffee is a hero who risks his health daily to help mitigate dangerous radon problems for strangers who call for help. This is a dangerous job with daily high radon exposure and when I asked, he said he is aware of the risks but gets his health scanned multiple times a year. I called Covenant Air back in December after noticing that my Safety Siren Pro radon detector kept reaching alarm. Mr. Coffee came out and assessed that I could probably fix the problem myself by sealing some obvious cracks, especially around some pipes, and recommended the products so that I can do it cheap DIY. He was obviously not pushy to scare people into signing contracts, but actually tried to dissuade me from hiring him right off on installing sub slab depressurization. Although the DYI route he recommended would've been cheaper, I hired him to performs the job. The sealing did bring the radon level down where my detector's alarm didn't go off, but I wanted to lower it as much as possible. He then recommended a passive ventilation route given my reading. The passive ventilation again slashed the radon level in half, but I wanted the radon level down even further, so I ultimately opted to install the fan after weeks of data collection and analysis. He installed the fan so that I could easily turn it off to save energy based on seasonal variations. He is a very personable and methodical person, and prefers to monitor the progress of his work so that his customers don't hastily incur unnecessary cost. You almost never see someone like that in the service industry, and I cannot recommend him highly enough.
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"Outstanding service - reasonable quote, listens to the customer, and does everything to make sure that the customer is happy. Will definitely call them again for my plumbing needs !"

"Terrance was outstanding. He replaced one unit that works great and fixed an issue on another unit that he did not install. Will definitely use him again in the future and highly recommend him."