Get matched with top fridge, freezer or ice maker repair or service pros in Albany, NY

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

At Drain Pros, were more than plumbers—we’re problem solvers. Proudly family-owned and operated, we bring over a decade of hands-on experience serving Hobart, NY, and surrounding areas.Customers trust us for our fast response times, honest communication, and results that last. Whether it’s a clogged line, a full system upgrade, or preventative maintenance, we’re committed to keeping your water flowing and your property protected. At Drain Pros, we combine family values with industrial capabilities to deliver professional plumbing service you can depend on—every time.

"The service call was excellent, we were expecting to have to replace parts but the honesty of the technician saved us from sinking any money into the repairs. A good cleaning under and behind the fridge proved to be all it needed. We were very happy with the service."

"Tom was prompt, reasonable and efficient. He returned 2 more times, until he resolved my refrigerator issue. He still calls periodically to check if the refrigerator is still running correctly. That kind of service is rare these days. I highly recommend him as an appliance repair man . Sincerely, Sabine Parks"

"Repair person diagnosed problem, discussed with me and made repairs. Machine now works fine."

"We were told the work would take six days, discounting the problems with the counters, it would have taken three weeks. Work started on February 12 and was completed May 2. At one point we were without a kitchen sink, dishwasher and stove for six days for no valid reason. Tile floor - best part of the job. It came out very well but only after we insisted they grind edges of large tiles cut to make smaller pieces for the pattern. This to match the manufactured edges of the ordered tile. Silestone counter tops - Installed four times, first three were either cut incorrectly or did not color match. Owner refused to fix the problem after the second installation until Angie's list and I wrote separate letters. I never saw the owner again after that disagreement. Stove - once installed after all other work, the stove was a quarter inch higher than the counter tops. I was told that was "normal" and the gap was filled with a carpet floor edging and glued to the stove. Slate backsplash - First installation was fine. The joint between it and the counter tops had to be removed to allow for the last two counter top installations. The final work was rushed and not nearly as good as first done. No one ever seemed to be in charge or have a working knowledge of what was to be installed or where. One day the general foreman was working on the stove connection while a worker was installing tile where none was to be installed. Ed, the general foreman is very good and competent, however, he is spread very thin. Very little attention was paid to the existing surfaces. Tile and other building materials were stored on finished surfaces. The walls were gouged and door moldings were scratched and dented, needing repairs by owner. Coffee and tile grout cleanings were sprayed on walls and doors. In the new sink, the disposal flange inserted to match the sink color created a puddle in the sink. The owner said this was normal and most customers didn't complain about sink puddles. He also said the insert would not last long anyway. Lori, the office manager was often helpful, but she has since left the company. Angie's list was helpful in getting the company to properly install the very expensive counter tops. I would not use this company again, nor recommend it to my friends. They require the owner's constant attention, frequent phone contact, and vigilance, since they exhibit little vigilance. While they employ their own crews, on at least two occasions, one of the crew was here on his first day."

"We had the pleasure of having Gage as our service technician who came to fix our GE microwave. He was very knowledgeable, extremely nice and provided quick service, which got us up and running in no time! We also appreciated the 1-year warranty that came along with the completed service. DeWittâ s is definitely recommended by us!"

"The technician was punctual and knowledgeable. Alamo appliance repair services is an excellent service for appliances. He did not leave until he had resolved the issue which did not take long."

"service provider sent by American Home Shield was excellent. The only issue I have with home warranty services is that they do not send their repair companies out on the week-end, even in an emergency. The customer service personnel is less than enthusiastic or helpful."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.