
Serving Alcoa, TN and surrounding areas
Approved
In business since 2008
Free estimates
Emergency services offered
"I had a break in my main water service line (from the meter to the house). They attempted to perform the lowest-cost repair first (snaking a new line through the existing pipe); when that failed, they dug out a new line and installed PEX from the meter. The folks I worked with were professional and very good about keeping me in the loop about their work status. At all steps of the way, I felt like they were doing their best to do things the right way rather than the quickest; they took additional steps such as making sure the PEX mating to the house occurred inside (i.e., where it was accessible) and installed a new ball valve, which would save us considerably in the future if we had a failure again. Working with them, I had confidence that they were doing their best to do this repair in the least expensive way possible; it was only when circumstances proved prohibitive that they moved to the more expensive option (running the new line). They also made sure to set us up with a temporary repair when it was clear that there was going to be a delay getting the boring equipment to dig the new line; I really appreciated that they took the time to make sure we were taken care of."





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