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"Good communication with the service tech. Did a nice job troubleshooting and replacing. Cleaned up everything and used floor protection."

"The owner, Luis, was very accommodating and professional. He was on time and worked throughout the day. His team made sure to clean up every area that they were working in. Before all work was completed, they would ask me to go over and look for anything to make sure I was fully satisfied. I will be using them again"

"Responded quickly and arrived per the slot provided. Job was completed in a timely manner."

"I can't say enough about this contractor! The work was amazing and they did everything they said they'd do, when they said they'd do it, and everyone I worked with there from the office manager on out was terrific. They can do anything from plumbing to electrical to building barn door fixtures, which means you don't need to find anybody else after you call them. What I loved most was they brought their own ideas, and because of this, I have a nice, spacious laundry room/mud room/garage entry area where once there was a very narrow passage where you could barely squeeze past the washer to get out the garage door - but they were able to see the space laid out in a different way, and now it's both functional and beautifully designed. ALSO - the fireplace was just an in-wall gas fireplace with a marble surround flat to the wall around it, with a very narrow plain white mantle high up on the wall - no hearth or anything -and these guys built me a brand new white brick fireplace with a rustic mantle based on a Pinterest picture I showed them - way more than I expected and exactly what I wanted! Best of all, they knew I had these lamps I wanted to put on the mantle, so they built hidden electrical outlets flat into the mantle, next the wall, so I don't have wires hanging down and you can't even see the cords - I hadn't even asked for that, but that's the kind of thing they think about when they're building. Everyone on the team seems to have a good design sense, and I remember a couple of times when they saved me from poor decisions by asking me to come look at something before they finished the install, just because they thought something might look better a different way, and they were right. From a project management perspective, I had up-front pricing on all work, and as I added projects along the way, I was given pricing for the additional work as well. Receipts for payments included a running total of all projects they were doing with original pricing as well a list of all payments made - there was never any confusion about balances owed or paid, and this made it very easy to budget and manage the cash flow aspect. Big Dog also works with certain companies for things like flooring, windows, and doors, so since I didn't know where to go, they were able to connect me with people in the industry. My townhouse looks completely different from when I moved in, and I love it! I really appreciate the thought and effort Big Dog put into making my house perfect, and I recommend them highly - I'll be calling them again."

"The contractor did not finish with the job, he won't answer my calls anymore, he took my car as part of the payment, I don't have any cabinets, he won't get back to me anymore."

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"Excellently"

"AWESOME!!!!!!!"

"Carlos Dominguez shows no respect to his customer. It is unprofessional - and totally unacceptable - to not answer my emails, telephone calls, text messages. He walked away from my kitchen remodeling project after my email, where I expressed unhappiness with the quality of work, expecting more from someone who has 95% five-star rating. In three and a half days of work there were multiple mistakes in plumbing: including selecting the wrong PVC fittings, not installing the roof vent flashing properly, and drilling oversized holes in the studs violating the building code. Similarly - ignoring the manufacturer's installation manual - he shows up with the wrong duct size for the kitchen exhaust. It must be embarrassing to face criticism from a homeowner, who seems to know more, or care more about things getting done right. His answer: sending a check back without any word, claiming full credit for unfinished, uninspected work. No discussion. Is client satisfaction is the number one goal?"

"Tom and his crew did a beautiful job. Everything was done professionally and showed great attention to detail. I highly recommend TQ Contracting. The bathroom came out better than I envisioned."