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"My plumber knows the job very well."

"Pullman plumbing was prompt and finished my sewer pipe and water line in 1 day"

"The problem with the gas leaks was performed in a timely manner. Customer Service was excellent and very professional."

"We had a leak and they fixed it. They had to fix the pipe and it actually was in the stud. It was leaking down into our kitchen. They fixed it and everything has been fine. The repair person suggested to my husband that he might want to do some of the pre work to save on the cost. My husband did some of the pre work, he opened up the ceiling and behind the sink to save on labor and it was easier for the plumber to get to what he needed. Yes, I would use this provider again."

"I called Brookman plumbing after I had recieved another estimate on my job. Brookman was much lower in price than the other contractor. We went over what I wanted to do and he seemed very proficient. I arranged for him to come out and do the rough in, he was able to come out a little early and did the rough in in about an hour,with a half hour for the glue to dry. I was very happy with his work and will probably use him again if his price is right."

"Service turned out alright. I liked the plumber, he was very nice and explained things to me so that I could understand. 

The only issue was the part they brought was materially different then the part it was replacing. Because of that it didn't fit properly and he ended up having to re do my plumbing situation  to make the part fit. So now my situation looks like a snake when it used to look straight. It took a extra two hours of work, which I wasn't charged for. 

They had to come back out because I had a leaking pipe when they were done. I ended up buying a service plan from them."

"Several years back, I called for help and we talked through my problem. We concluded that no water was leaving my house and it was backing up out of a pipe in the basement. In talking through our architecture and location, he determined this was most likely something that could be solved by Baltimore City services (for free). That turned out to be the case. The City workers came out fairly quickly, identified and cleared the clog outside my home, and I paid nothing (outside of my tax returns, of course ... "my tax dollars at work"). Knock You Out could have tried to make some money off of me by saying they needed to come out and look at it, then referring me to the City, and then charging me for their time/truck-roll (while prolonging the entire thing for me). Knock You Out is not cold and unscrupulous. By spending time with me on the phone, but doing no work here and making nothing from it, they proved themselves to be honest and decent people. And that may be the main thing we shop for in home services."

"Excellent! Being on a limited budget, I had called several plumbers to get an affordable price. I had spoken with some very nice people, but James Fama owner of Quality Plumbing was the only person who actually listened to me. I told him that I was fairly certain of what the problem was because in younger years I had fixed it myself. He was the only plumber that quoted me a price on exactly what I wanted fixed. Some of the other plumbers quoted outrageous prices for some ridiculously unnecessary work, some scoffed at what I said the problem was, but not James. He genuinely listened, asked questions and even though I did not know the lingo he knew what I was talking about. He did quote "worse case scenario" prices to me just in case and even those were quite fair. Mr. Fama came at the scheduled time and went right to work. The job was done quickly and precisely as we had discussed. It went so smooth in fact, that I asked him to fix a pipe for a sink that hadn't worked in years. He had to go to Home Depot to get the part but, he was very quick about it and had the sink fixed in a very timely manner. Mr. Fama did not waste a lot of time talking when he got here because he went straight to work, but after the job was finished we did chat a little bit. He is a quiet, very likeable and amiable man. He said that he was a small business with only one truck and that it is hard to compete with the "fleet of truck" businesses sometimes. That statement got me thinking that I was more impressed with this hard working man of his word than I could ever have been with those larger companies who in some cases seem to have forgotten the "human aspect" of the job. It is my sincere hope that the people who read this will consider giving the smaller businesses like Quality Plumbing a fighting chance. Bigger may not always be the more prudent choice. In closing I would like to add, that being a disabled, senior citizen it is so hard to find companies with integrity, as many of you may already know. Therefore; I would recommend Quality Plumbing to all Senior Citizens as well as anyone with a handicap or disability because I was treated with honesty, fairness and respect. I asked Mr. Fama to give me a big handful of his business cards to carry in my purse, so I could hand them out to everyone. This is the kind of "word of mouth" advertising that Quality Plumbing has earned and whole heartedly deserves."

"Leaky pipe replaced, drain opened, toilet repaired All went very well"

"Keon did an excellent job replacing two old screw valves with ball valves and an external frost free spigot. Great work even soldering the copper pipe."