Get matched with top water heater installers and replacers in Apex, NC

"I've done business with Air Experts for well over 10 years from installation of a replacement system in our previous house followed by regular service and service in our new house. We're on the annual maintenance plan. Techs arrive on time, are neat, take care of the maintenance efficiently, explain what was done and handle the paperwork quickly. Will continue to use them and recommend them."

"I had Tim provide me with an estimate for tank and tankless water heater. Got the estimate and picked a tankless option only for the company to get mixed up and install the wrong device. After I informed Tim of the mixup, he was gracious enough to offer various options including removing the wrong device and installing the correct one. I didn’t think that was such a great idea. In the end, we reconciled and moved on. Mistakes happen but Tim rose to the occasion and fixed it. I would choose them to install a tankless water heater on my house again."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

Out The Door Plumbing provides reliable and affordable plumbing services in Raleigh for both residential and commercial clients. Specializing in everything from leak detection and drain cleaning to water heater installation and emergency plumbing repairs, their skilled technicians ensure prompt and high-quality service. With a focus on customer satisfaction, Out The Door Plumbing is known for its transparent pricing, professionalism, and commitment to excellence. Whether it’s a simple repair or a major installation, they are dedicated to meeting all your plumbing needs efficiently and effectively. Contact us to schedule all types of reliable Plumbing Services in Raleigh, NC (serves the Triangle area). Ask about our proprietary Organic Drain Cleaning Products to keep your drains clear year round! Call 919-777-4383 Today! Veteran-owned and operated. Located: 517 Pylon Dr Ste 223, Raleigh, NC 27606.\n

"Our project manager Michael Tuck was super knowledgeable and thorough in explaining all the ins and outs of our HVAC installation. The job was completed exactly as described."

"FIVE STARS to Cape Fear Air, Plumbing, and Electrical of Raleigh for their responsiveness and superior job installing a new Trane HVAC system in our home during the peak of the heat wave in July. Unfortunately, our 17-year-old Trane died during this period of record-breaking heat indexes. Josh Pitts, Cape Fear Project Manager, quickly and professionally responded with the right equipment at a fair price with an excellent install team. The installers, JJ and Spencer, did a SUPERIOR job removing the old equipment and installing the new system. The City of Raleigh inspector was very impressed and pleased with the top-notch quality of Cape Fear's installation (I accompanied him on the outside and inside inspection). I highly recommend Cape Fear Air, Plumbing, and Electrical of Raleigh."

"Pros: They were extremely quick to come out. They were able to start and finish the job within a couple hours. Great service overall Cons: limited on your water heater choices. And they are a little pricey. (You get what you pay for though)"

"They showed right on time and started the work immediately. They answered all my questions and were knowledgeable about water heaters. They were also able to get it done within 24 hours of my call as promised."

"Excellent, friendly service. Mike was in and out in no time. His prices are quite good and he was flexible with my requests for upgrading the water heater. He uses one of the top tier quality brands. It was a pleasure working with him."