Get matched with top water heater installers and replacers in Apex, NC

"I had Tim provide me with an estimate for tank and tankless water heater. Got the estimate and picked a tankless option only for the company to get mixed up and install the wrong device. After I informed Tim of the mixup, he was gracious enough to offer various options including removing the wrong device and installing the correct one. I didn’t think that was such a great idea. In the end, we reconciled and moved on. Mistakes happen but Tim rose to the occasion and fixed it. I would choose them to install a tankless water heater on my house again."

"Water heater was installed quickly at a reasonable price"

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"Perfect. I know this because I had a different company come out, say they would install 7-10, after 11th day started getting run around, 20th day I called this company. They came same day, installed within 4 days, submitted my rebate from Duke for me, comes with excellent warranty and they offer a service plan cheap enough I can afford. Single woman who cant tolerate heat along with aging dogs, they put my needs in first. Very happy. Will have them back to install hot water heater! I didn't like that they added $500 to billing to get me the 0% for 5 yrs payment plan but it is what it is in this day."

"Excellent, friendly service. Mike was in and out in no time. His prices are quite good and he was flexible with my requests for upgrading the water heater. He uses one of the top tier quality brands. It was a pleasure working with him."

"Outstanding Service from Modern Plumbing LLC! I had an excellent experience with Modern Plumbing LLC when they installed my new water heater. From start to finish, the service was professional, efficient, and stress-free. The plumber arrived on time, clearly explained my options, and walked me through the entire installation process so I knew exactly what to expect. The installation was done quickly and cleanly, with great attention to detail. Everything works perfectly, and I can already tell the quality of work is top-notch. It’s rare to find a plumbing company that combines expertise, honesty, and great customer service, but Modern Plumbing LLC absolutely delivers. I highly recommend them to anyone needing reliable plumbing or water heater installation—you won’t be disappointed! "

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"Project: Replaced clogged sewer line Tim Campbell provided outstanding service and completed the replacement of the sewer line under extreme weather conditions in record time. Thanks for the great work."

"Jonathan was very knowledgeable and was able to troubleshoot a very awkward water heater installation. He was pleasant, tidy, and thorough."

"On Friday 11/9, Chris reviewed my project and indicated that some of the materials I purchased were incompatible with the existing plumbing. I exchanged those over the weekend. On Monday 11/12, Chris arrived on time and worked efficiently. He was very respectful of my home and considerate of my concerns. He answered all my questions. I will call on Chris again for any future projects."