Get matched with top water heater installers and replacers in Arlington, IN

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"Eleven years ago, I had a Bradford White electric hot water heater installed for one that was leaking through the bottom. Although I had to replace the elements several times, it never leaked. I called Ben Franklin Plumbing late in the afternoon, and they were here first thing the next morning. They gave me the cost to replace the elements and the cost to install a new Bradford White. This time, it made sense to replace it. They were done by noon with a 3-man team of experts. I checked with three big box stores, and although they were slightly less expensive, it was clear they would give their installers, whom I had no idea of, full responsibility. I decided that long term, it was best to go with a company that would give me long-term support. Thanks again, Ben Franklin team. Darrell"

"Very fair pricing, and personnel was attentive and pleasant. Found Al Hopkins Plumbing through Fishers Chatter Facebook social page. Replaced a 9-year 40/gal water heater with a 50/gal Bradford Defender, plus expansion tank to help increase the life of the water tank. Thank you, Al! You're the best!"

"The sales part was a bit catchy. I was originally quoted a much higher rate, but after sharing a similar product and installation at a lower price, the gentleman from Summers called back and offer us a price with in $100 of the other quote and quicker service.
Installation was okay. The installers did not check to ensure the floor drain in our basement worked (it didn't) and created a large puddle in the basement, since our basement is not finished, it was not a big deal, but a little messy. A few hours after installation I turned on our bathroom sink and heard a loud "pop" from the basement. One of the welds on the piping had burst. Fortunately, my husband was able to turn off the water, to keep from flooding the basement. It took them a few hours before they were available to come out and fix the problem.
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"They took care of the removal and replacement of our water heater in a very timely matter and were very courteous."

"Explained the options we had. Offered four different resolutions and helped us choose what is best for our new water heater. Same day service!!"

"Had a water heater installed. Tony did a great job!"

"Replaced my sump pump Brian did a great job with communication and cleanliness"

"They are replacing my water heater."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."