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"Polar Bear offered a competitive quote, and what seemed a good solution for a somewhat tricky roof install for our AC. Problem is that we asked for a higher ton unit, fearing their initial recommendation would not be strong enough, but they did not follow through on that and installed a smaller unit. Lo and behold the AC does not work sufficiently for our home. They say it is because of poor duct work in our older home. That may be part of it, but the system cools worse than our old one did, before it conked out. After spending $10k on this system just a couple years ago, we just spent ANOTHER 10k for installation of supplemental AC systems (by another company) so our house can actually make it through the DC summer. Now our main floor cools great, but the upstairs, which relies on the AC system that Polar Bear installed, still struggles. I've had Polar Bear come out multiple times to see there is anything they could do to make the AC work better, and other than top up coolant, they haven't offered solutions. I'd not use them again, had more positive experience with another company that I just also reviewed here."

"We originally found found Presidential Heating and Cooling on Angie's List at least 15 years ago. We liked the company immediately. We have been on a contract for at least 10 years. They installed our current furnace. All the employees are great. James came to service our furnace today. We have never had a problem with any of the techs who have come to our house. The office staff is great also."

"Very satisfied with responsiveness, punctuality and professionalism! Danny was able to squeeze us into Blue Star's full schedule at a time that worked for us and called before the visit for clarification about the problem, and after the visit about how things went. John called before arrival to let us know about exact timing, and was very thorough in investigating the problem and then explaining the situation. After consultation, he was able to repair our system. John also discussed what to look out for in case there are problems in the future. We have had our AC unit serviced regularly by other companies, but we will never use those other companies again. Blue Star is superior in every way! Cannot recommend highly enough. Thank you, Danny and John!!"

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"Aside from installing a new Carrier gas furnace, they installed a state-of-the-art thermostat. The comfort specialist, Chris B., was very responsive and helpful in helping me decide what to buy, as well as providing help after installation. The two installers, Chris M. and Justin B. were very personable and very neat during removal and installation of the furnaces. Overall, very satisfied. Very commendable job."

"They are thoroughly knowledgeable about the WaterFurnace system, and worked promptly and efficiently. They ascribed the failure in the air coil to the poor work of the initial system installers, not to the product itself. This makes sense to me."

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."

"I couldn't be happier with the service I received from McCrea Heating and Air Conditioning Services of Maryland. Upon returning from vacation on a 100 degree July day, I found my old HVAC system basically dead (90 degrees in my kitchen!) ... Shane immediately came out to provide an estimate, we signed a contract on the spot, and he kindly provided some freon to hold me over until the new system could be installed. Brian and Nick showed up exactly on time to install the unit, used drop cloths to protect my flooring, and were exceedingly polite and professional throughout. I'd highly recommend this organization."

"Isak was of great help in servicing our 15 y/o forced air and heat pump furnaces. He described every step of the service, taught us how the units work, and where to look for early failure. Isak also helped install and properly program our Nest thermostats so we have an efficiently running house and HVAC system. Would highly recommend to anyone looking for help!"

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"