Get matched with top window a/c unit service or relocation pros in Athens, AL

"The process started out well. Annette Hale's representative came out and appeared knowledgeable about HVAC unit replacement. Our choices were limited because I specified we wanted a Carrier-brand replacement if available. It was. We chose the higher SEER rated unit and the salesman told us it had a lifetime warranty on the heat exchanger. Oddly, he did not include those words on the estimate even though there was a place for it. The work started two weeks later. I was phenomenally impressed with the fellas' work ethic and general workmanship on my project. They happily answered my general questions and the entire installation looked great. Kudos to them on a job well done. In preparation of paying the bill, I looked through the paperwork the fellas were going to leave and could not find a mention of what the heat exchanger's warranty was. The fellas could not either. The salesman was called and he ended up being just plain unprofessional when he could not provide the information. I hung up on him and decided to not pay the bill until the heat exchanger issue was resolved. The next morning my wife drove to Annette Hale's business, and the Service Manager easily showed proof of a lifetime warranty before the bill was paid in full. We are very happy with the new unit's performance, and hope to count on Annette Hale's business when/if needed."

"They did an amazing job, worked quick and was transparent the whole way, would use them again."

"Took care of the problem"

"Tech arrived on time. He was very friendly and got my unit running quickly! The office staff was helpful and understanding. Will definitely use the again!"

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Let's just say I saved a lot of money by having them come out and provide a second opinion.  ACE came on-site promptly and diagnosed relatively light issues with our units that were causing them to not operate correctly.  They performed some of the repairs to get some sections running that day, even in the 100+ degree heat we were having and came back in two days with a repair part to fix the remaining unit.  These units have run non-stop without any additional intervention.  Can't believe another provider was trying to tell us to replace the units for a very considerable cost when ACE was able to quickly see and diagnose the issues.
I recommend them to everyone and am so glad to have found an HVAC company I can trust!
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"Although the weather was a major factor and also materials ordered, once everything fell into place, the job was done very quickly and professionally. I will continue to use this company for any roofing needs and recommend them to anyone needing any type of roofing repairs or installs."

"Mr. Coffee is a hero who risks his health daily to help mitigate dangerous radon problems for strangers who call for help. This is a dangerous job with daily high radon exposure and when I asked, he said he is aware of the risks but gets his health scanned multiple times a year. I called Covenant Air back in December after noticing that my Safety Siren Pro radon detector kept reaching alarm. Mr. Coffee came out and assessed that I could probably fix the problem myself by sealing some obvious cracks, especially around some pipes, and recommended the products so that I can do it cheap DIY. He was obviously not pushy to scare people into signing contracts, but actually tried to dissuade me from hiring him right off on installing sub slab depressurization. Although the DYI route he recommended would've been cheaper, I hired him to performs the job. The sealing did bring the radon level down where my detector's alarm didn't go off, but I wanted to lower it as much as possible. He then recommended a passive ventilation route given my reading. The passive ventilation again slashed the radon level in half, but I wanted the radon level down even further, so I ultimately opted to install the fan after weeks of data collection and analysis. He installed the fan so that I could easily turn it off to save energy based on seasonal variations. He is a very personable and methodical person, and prefers to monitor the progress of his work so that his customers don't hastily incur unnecessary cost. You almost never see someone like that in the service industry, and I cannot recommend him highly enough.
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"The guys were on time, very professional and kept us updated on every aspect of the service that they were providing.  No surprises, excuses or mess.  Would definitely recommend them to all my friends.
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"Awesome company! Not once while my air was broken, did I go without having AC! Highly recommended."