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"We had an issue with a Dry Well periodically backing up. Damian and the D Day Plumbing team were very professional and knowledgeable and provided an estimate with a couple different options and their related costs. They installed a new utility sink, sink pump, and needed piping and valves with tie ins to the main septic. They made improvement above and beyond the initial job breakdown, all the while staying within budget. I will certainly consider them again for any future work. Thank you Damian and the D Day Plumbing Team for a job very done!"

"At J. Gudiell Landscape, we specialize in transforming outdoor spaces with various services, from landscape design to hardscaping and maintenance. Our team takes pride in providing custom solutions tailored to each client?s unique needs. Some of our most successful projects include creating lush, functional gardens for residential properties and designing stunning outdoor living spaces. With attention to detail and a passion for excellence, we?ve earned a reputation for delivering high-quality results that enhance both the beauty and value of every property we work on. J. Gudiell Landscape offers expert Landscaping in Framingham and Bellingham, MA. We specialize in custom landscape design, hardscaping, irrigation, and maintenance. Whether enhancing curb appeal or creating outdoor retreats, our team delivers high-quality results. Explore our Framingham and Bellingham Landscaping services. visit:https://jgudiellandscape.com/landscaping-bellingham-ma/"

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

We are a small home improvement company established since 1993 with excellent customer service and attention to detail!

"This was the craziest and more horrible service I have ever encountered. We put in an order in the middle of December 2019. Before you start thinking "Covid"; this carpet was to be installed in 4-6 weeks. Putting us at end of January. No communication, excuses and broken promises is all that has happened over the last 6 1/2 months. Still not finished and installed! Then they have the audacity to send me an invoice of how much I still owe (on the part that they have not finished). I am done with them. We don't even want the carpet anymore. The amount of time and energy have spent on this for over half a year is ridiculous. I urge everyone to stay away from Eddy's Flooring!! Save your precious time, money and energy!"

MELCH HOME IMPROVEMENTS IS A FAMILY OWNED 25 YEARS ESTABLISHED BUSINESS. WE TAKE THE TIME TO WORK WITH YOU TO MAKE YOUR HOME PROJECT RUN SMOOTH AND KEEP THE PRICES DOWN DURING THIS TOUGH ECONOMY. FREE ESTIMATES , LICENSED AND FULLY INSURED.

ANA Consturction is a family owned business. Brothers Adam and Nate have been in the industry for almost 20 years. Adam has worked in the roofing and siding business for almost 20 years, and Nate has been flipping houses/buying rental property for almost 10 years. A year ago they decided to combine their skills and create a business that they could grow together. There is no siding, roofing, and construction project they can't complete. They also do snow removal in the Northern central Massachusetts, and southern New Hampshire areas. As well as snow removal off of roofs. Fully licensed and insured. Call today to have your project completed by experienced, hardworking, honest, and local professionals!

"I have done business with Whittier Plumbing & Heating for a number of years. I have been consistently impressed with their professionalism and the high quality of their work. But I have appreciated even more their immediate response on a couple of occasions when we had an urgent problem -- heat stopped working in the winter; a radiator pipe sending a flood of water into an upstairs bedroom. One emergency occurred on a weekend; the other took place on a holiday when Whittier was not open. In both instances they responded to my phone call and had someone on site and dealing with the problem as quickly as I could have hoped. They do a great job, they work efficiently, they charge a fair price for their services, and they take care of their customers. I couldn't recommend Whittier Plumbing & Heating more highly. Steve W., Leverett, MA"

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."

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