
Serving Ballwin, MO and surrounding areas
In business since 1976
Free estimates
Credit card accepted
"I was initially impressed. Their rep who comes out is very nice, very professional. I was also impressed that they fit me in quickly. However, their job didn't fit my expectations or the contract. Their website claims that they clean up very well, do an excellent job. I never saw the foreman or a manager, had to call during the job b/c of language barriers w/ the crew about debris coming inside my house during installation. Crew left their trash. Nails in my driveway, INSIDE my garage. I had to go outside during installation and remind them that the contract said they would protect landscaping, lost some flowers in pots, some bushes were damaged b/c they forgot to cover landscaping. I was picking up pieces of old shingles for months. Here it is now, 4-5 months later and it's raining inside my house along a wall of an addition. I called b/c the website says 24/7, responds to emergencies. What happened? Owner was rude and obnoxious, said it couldn't have been anything they'd done or I would have noticed. As though I'm home every single time it rains. After he hung up, I inspected. Water stains on that brick wall, water stains on the back of things that hung it obviously was NOT the first time. And, no, I didn't expect anyone to come in the dark, never would, I made it clear that I wanted someone to come in the morning. He complained, said I should feel fortunate that he called b/c it was so late. At 7:30. Again, the website says 24/7. When he showed up, he said this "happens sometimes" when two roof lines adjoin. (Then they should have done things correctly the first time.) I asked to be home when they did the additional work, gave a schedule. It was done when I wasn't home. I sincerely hope my roof doesn't leak this spring, when (if it does) he will prob again tell me w/out seeing it that "something must have happened to it." Maybe he should either pay attention to what his own website says or assign someone else to return calls. Stand behind his work, again as his website claims. Have a foreman onsite during the entire process. In other words, it did not go well, and that's an understatement."






































