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"Humidifier install. The above rating question does not list that particular service. Very professional. Did a neat job."

"I had used No-Frost about ten years ago to completely replace the furnace and heat pump in my townhouse and also add an Aprilaire furnace humidifier. I chose them at that point not only because they were the low bid but because they explained everything clearly, provided great documentation and also were a Trane dealer and offered a ten year warranty. The installation and service in my townhouse were first rate and I had no trouble at all with the system for over ten years. We moved to another house less than a year ago and inherited a system with a very old furnace humidifier that the previous owner had not been using, had disconnected the supply and drain lines, and it had no filter. I called two contractors for estimates on replacing the unit. The first contractor sent a crew out to look at the system and give an estimate. When I called No-Frost, Eileen quoted me a price over the phone that was half the price of the other contractor. They would also give me a furnace/heat pump system check at no charge. Given my history with No-Frost, it was a No-Brainer. They were able to schedule within a week with an Aprilaire 600 with the advanced humidistat. The tech arrived on time. Our furnace and water heater are both tucked into a closet in our finished basement and there is not a lot of room to maneuver. Additionally, since we were replacing an existing installation, the new humidifier needed to fit in the same space. Initially, the tech had serious doubts about whether the new humidifier was going to fit. After some deliberation, we decided to give it a try. About twenty minutes later the tech called me down and showed me that it actually fit perfectly, with more than enough room open the unit to change the filter. Additionally, we had requested the Aprilaire unit with the automatic exterior humidity sensor. The tech explained to me that he had that system installed in his house and was not satisfied with the performance. There was a way to modify the installation to avoid running the outside sensor and improve performance, which he did. During the free system check, the tech also pointed out that there were signs of black mold inside the furnace. I had also previously noted some mold on one of the ceiling air vents. The tech gave me a recommendation for a duct cleaning company. Within two hours the installation was complete. There was an existing PVC drain line that went into the floor in the utility closet that we used for the humidifier drain. The system ran for about twenty minutes and all was well. About ten minutes after the tech had left, I started getting a puddle of water on the floor around the PVC drain. I shut the unit off and immediately called No-Frost. Eileen told me she would send the tech right back. Within ten minutes he was back, and he determined that there was a problem with the drain line that went into the concrete floor. I would need to call a plumber. Amazingly, I was able to get a plumber, Robert Bookhultz, out within two hours. They snaked the drain line to the outside, excavated the end (which had been buried under 6 inches of dirt), and added a 12 foot extension. Drain problem solved. The humidifier works great. Our HVAC system is about 15 years old and I will certainly call No-Frost when it is time to replace it."

"I called Pohlman to replace my Gas water heater. I was very pleased with their service. They were very professional, came out on the same day, took the old tank with them and cleaned up well behind themselves, They finish the job in a timely manner and their price was fair. I would definitely hire them again."

"I like to research before choosing. I received 4 quotes for the job and Nick Buric was the only one that listened to our needs and created an option that was perfect for the space...as well as being at a reasonable cost. They did a really great job installing a slim "ducted" mini-split unit in a small concealed ceiling space in my basement. The unit is completely hidden and uses ducts & vents to provide efficient heat and AC in our basement -- it is super quiet too. These guys are real pros and did what was right & needed to best suit the house versus what would have been easiest for them -- the other firms I talked to didn't want to touch the job (quoted a traditional concealed mini-split mounted on the wall instead) but Nick had a vision and his team did it all to perfection. I will definitely use them again in the future and recommend to my friends and neighbors."

"Our oil furnace/HVAC could not be repaired. We purchased a new unit, the install went well thanks to two professional technicians from Delaware. Our issues began after a visit from an inspector arrived 6 days later. He wouldn't listen to any question and replied "If I answer that, I have to charge you!" We have no idea what he did to the new thermostat, new oil furnace, and/or to the AC condenser. We reported it within 6 days when the outside temperature was in the 80's. Today a technician was scheduled between 8am-12noon. I was told he would be a little late...Another call advised that he needed to be replaced with a technician that is knowledgeable about "Oil furnace/ HVAC systems"??? We are now at the mercy of a longer wait time and hope someone will show up today with the temperature rising in our home. Praying that all will be corrected at no additional cost to us."

"The installation crew left work area clean. Installation was very nice"

"They replaced my water heater and did and excellent job"

"Mr. Bost did an excellent job for me for a reasonable price. I know he obtained the best deal for me on the furnace and the air conditioning unit. He answered all my questions. He was on the job when he said he would be; he was professional and courteous. The installation went smoothly, and I have had no problem with the furnace or air conditioner since they were installed in 2008."

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference. F.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

"This was not an emergency repair, we were fortunate to be able to schedule the replacement about a week in advance. Heil sent an estimator to look at the space and make a recommendation. We originally wanted a Hybrid system but they advised against it given the space and need to collect/vent moisture. We selected a 75 gallon electric water heater. On the scheduled day, They were on time, removed the old water hearter and installed the new one - professional and courteous the whole time. Unfortunately, the new heater leaked the same day. They returned and made a temporary patch until they could return the next day with a replacement part. They returned, replaced the part and after they left we found that the tank leaked again in another place. They returned the next day and before we could insist that we wanted a different tank (clearly an out of the box failure on this one) they said they would replace the tank which they did. Our first, second and third experiences with Heil were all great with customer service and technical expertise. The inconvenience of multiple extra days without hot water and having to be there for four visits was unexpected and unfortunate however Heil responded correctly and made it right. You can get the measure of a company not only when things go right but also how they respond when things go wrong. We would use them again."