
Serving Belle Plaine, MN and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"They were super nice and tried everything to find a way to make the unit fit. I thought they were great."


Serving Belle Plaine, MN and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"They were super nice and tried everything to find a way to make the unit fit. I thought they were great."
Serving Belle Plaine, MN and surrounding areas
In business since 1967
Free estimates
Emergency services offered
"I had an old water heater (was in the house when I moved in about 20 years ago) and it started to leak. After shutting off the water to the water heater, I did a little Angie's List research to find a company to do the replacement. I called a couple and decided to use Randy Lane, based on cost and my interaction with them, which I felt was cordial and helpful, and made an appointment.
The service person arrived on time on the day of the appointment and went to work. He disconnected the old heater and hauled it out. The new heater was brought in and he did the needed plumbing work to connect the water and also made the natural gas connections. He fired up the unit and briefed me on the new unit - how to turn-off the water and gas, if needed, temperature, etc.
The area was left in the same condition as when he arrived.
"

Serving Belle Plaine, MN and surrounding areas
In business since 2010
Emergency services offered
Credit card accepted
"Jim was very prompt and accommodating. Because the unit was 3+ years old and seriously acting up - I bought her a new computer ($800) and the next day got the Angie's coupon. We got a "new" computer by having this service done to restore the old one. Wife took the new unit back to B*** B** where we got a full refund. We'll be seeing more of Jim in the future...
"



Serving Belle Plaine, MN and surrounding areas
In business since 2001
Free estimates
Emergency services offered
"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."





+2

Serving Belle Plaine, MN and surrounding areas
Emergency services offered
"Gas company shut off gas due to leak detection. Mark came out within an hour to repair and get us running again. Excellent work, excellent service."


Serving Belle Plaine, MN and surrounding areas
In business since 2003
Free estimates
Emergency services offered
"I enlisted the help of Aire Serv on one of the coldest nights in Minneapolis for a furnace issue, where the furnace was turning on for 5-10 minutes and then shuts off. Initially, I called AT&T Digital life and had one of their technicians come out to inspect the issue since I have a home monitoring service with AT&T - Their conclusion is that the AT&T Digial Life thermostat was working fine and there is a problem somewhere else - AT&T recommended I get in touch with an HVAC specialists. I then contacted Aire Serv for service - The first visit by one of their technicians appeared to have resolved the issue and the root cause was identified as the thermostat that I had with my AT&T Digital Life Service. To my dismay, the furnace acted up again with the same issue shortly after the technician left - I called their main number and they were understanding and empathetic about my situation and promised to get a message to the technician immediately to inform of the issue - After 45 minutes of waiting, I called the main number again and the customer rep apologized about the delay and committed to sending a secondary message to inform of the urgency of the situation - After ten minutes, I received a call from Doug who promised that he will be there in 30-40 minutes from the call and indeed he showed up within the timeframe - Doug was extremely understanding and apologized about the first technician not finding the root cause - Doug troubleshooted the furnace issue and pinpointed the root cause to a dirty furnace filter that simply was blocking enough air from coming back to the furnace that the furnace will overheat a bit and shuts itself off as a safety mechanism. Doug was extremely knowledgeable about HVAC from his troubleshooting and i highly recommend that you refer to him by name if he is able to do the job."





+1

Serving Belle Plaine, MN and surrounding areas
Free estimates
Credit card accepted
"Great, timely services. Complete visual inspection of waste lines"

Serving Belle Plaine, MN and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"Arrived on time, completed job on time. Removed a 1500lb boiler and removed some asbestos with a clean room environment. Had all the correct equipment and cleaned up before leaving. Would use again.
"

Serving Belle Plaine, MN and surrounding areas
In business since 2009
Credit card accepted
"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher. Very helpful"

Serving Belle Plaine, MN and surrounding areas
In business since 2011
Free estimates
Emergency services offered
"The company was very responsive when I asked for the service to be refinded.
"
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